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Product & Service Support
Customer Service Hotline
If you can’t find the specific information you want from our web pages, please contact us for assistance.
HK - 3698 4698
Macau - 0800 333
Enterprise Business Support Hotline:
HK - 3698 4688
Macau - 0800 333 [To choose language, press 8]
Mon - Fri | 9:00am – 8:00pm
Saturday, Sunday & Public Holiday | 9:00am – 6:00pm
Live Chat is available on Mon-Sat 9:00am - 6:00pm (excl. Sun & Public Holidays).
Voice of Customer
Our customer service team is always willing to answer your proposal concerning Samsung Service.
Your message will be promptly handled under the direct supervision of our executive management.
Please e-mail us with any questions or feedback about our website.