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If you can’t find the specific information you want from our web pages, please contact us for assistance
Customer Service Hotline: (HK) 3698 4698 | (Macau) 0800 333
Office Hours: 9:00am – 8:00pm
      9:00am – 6:00pm (Saturday, Sunday & Public Holiday)


General Questions

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E-mail Samsung

Voice of Customer

Our customer service team is always willing to answer your proposal concerning Samsung Service.
Your message will be promptly handled under the direct supervision of our executive management.


Product & Service Support

If you have any valuable suggestion or complaint about our product or service, we are ready to provide assistance for you.

Live Chat is available on Mon-Sat 9:00am - 6:00pm
(excl. Sun & Public Holidays).