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Product & Service Support

Customer Service Hotline


If you can’t find the specific information you want from our web pages, please contact us for assistance.


HK - 3698 4698
Macau - 0800 333

Office Hours:
Mon - Fri | 9:00am – 8:00pm
Saturday, Sunday & Public Holiday | 9:00am – 6:00pm

Live Chat


Live Chat is available on Mon-Sat 9:00am - 6:00pm (excl. Sun & Public Holidays).

Voice of Customer


Our customer service team is always willing to answer your proposal concerning Samsung Service.
Your message will be promptly handled under the direct supervision of our executive management.

E-mail

General Questions

    Please e-mail us with any questions or feedback about our website.

    E-mail Samsung