How to transfer & switch data from iPhone to Samsung Galaxy

Please note that to transfer data using Smart Switch:

Switching from iOS Switching from iOS

The easiest way to transfer your data from your old phone to your new one is using Smart Switch.

If you want to transfer data from an Android device to a Galaxy device, you can find out more about how to do this.

There are three easy methods to transfer your data: via Wi-Fi, using a USB cable or using a PC or Mac. You can find Smart Switch on your Samsung phone by going to: Settings > Accounts and back up > Smart Switch.

SmartSwitch

To make sure all of your up to date data is ready to transfer, you'll first need to sync your iOS phone to iCloud.

On your iOS phone:

1 Open Settings.
2 Tap your Apple ID.
3 Tap ‘iCloud’, and then select the desired data to sync. The sync will happen automatically.

Please note: If you need help setting up iCloud, you can visit the iCloud setup site.

Please note: Turn off two-step verification on your Apple ID before beginning the process.

1 Open Smart Switch on your new Samsung device, then tap 'Start' and read the terms of service, then tap 'Agree'.

On newer Samsung devices, you will find Smart Switch at Settings > Accounts and back up > Smart Switch. On older ones, you may need to download it from the Play Store.

2 The Smart Switch screen will display ‘What should this phone do?’. Select ‘Receive data’.
3 Select your source as 'iPhone/iPad'.
4 At the bottom of the screen tap ‘Get data from iCloud instead’.
5 Enter your iCloud username and password, then tap 'Sign-in to iCloud'.
6 Deselect any information you don't want to copy, then select 'Import'.

Please note: Turn off two-step verification on your Apple ID before beginning the process.

1 Open Smart Switch on your new Samsung device.

On newer Samsung devices, you will find Smart Switch at Settings > Accounts and back up > Smart Switch. On older ones, you may need to download it from the Play Store.

2 The Smart Switch screen will display ‘What should this phone do?’. Select ‘Receive data’.
3 Select your source as 'iPhone/iPad'.
4 Connect your Samsung phone to your iPhone with a compatible Lightning to USB-C or USB-C-to-USB-C cable or an adapter.
5 Tap ‘Trust’ on the iOS device, then tap 'Next' on your Samsung phone and follow the prompts.
6 Select the content you want to transfer and select ‘Transfer’.
7 When finished, tap ‘Done’ on your new Samsung phone and ‘Close’ on your iOS device.

Please note: Turn off two-step verification on your Apple ID before beginning the process.

1 Open iTunes on your PC or Mac (you can download it here), then connect your iPhone using the Lightning cable. You may need to select 'Continue' then 'Trust' to allow your computer access.
2 Select the name of your iPhone in iTunes, then go to Summary > Encrypt iPhone Backup > This computer > Back up now.Once backed up, remove your iPhone by selecting the iTunes eject icon and then pulling out the Lightning cable.
3 Download Smart Switch onto your PC or Mac, then install and open it.
4 Connect your new device to your PC or Mac, then select the 'Restore' on the Smart Switch program.
5 If you have no previous backups, select 'Restore Now' . Select 'Select a Different Backup', then select 'iTunes Backup Data' from the top left on the Smart Switch programme.
6 Deselect any information you don't want to copy, then select 'OK' then 'Restore now' and 'Allow'. Your data will now begin transferring.

Your iCloud data* will all be transferred via SmartSwitch. Make sure your iCloud data is up to data by following the steps in ‘Sync your iOS device to iCloud’.

*Please note: The following data can be transferred from iCloud:

  • Personal content: Contacts, Calendar, Notes, Call history, and Bookmarks.
  • App data: Photos, Live Photos, Videos, Documents, Recommended apps, and Voice Memos.
  • Settings: Wi-Fi and Alarms.
  • Music files: Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

If you have problems calling a contact that you've just transferred from another device, check the phone number.

Some contacts may have been stored on the old device with both the area code '+44' and the '0' in the phone number e.g. +44 (0) 7777777777. 

If so, the number may start with '+440' after being transferred, making the contact number invalid. Update the contact number so that instead of starting with '+440' it starts with either '+44' or '0'

If you’re looking for further information how to back up and restore data, including contacts saved to your SIM, you can find out more.

Or if you want to find out about how to transfer WhatsApp to a new phone, you can read our guide.

Need more information on Smart Switch? Take a look at our FAQs

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a Support Centre
View more