Warranty Information

Product
Colour
Warranty Period (Months)
12 months
Product
Projection TV
Warranty Period (Months)
12 months
Product
Plasma TV
Warranty Period (Months)
12 months
Product
Digital TV
Warranty Period (Months)
12 months
Product
TVCR
Warranty Period (Months)
12 months
Product
Colour Monitor
Warranty Period (Months)
36 months
Product
Plasma Monitor
Warranty Period (Months)
24 months
Product
VCR
Warranty Period (Months)
12 months
Product
VCR
Warranty Period (Months)
12 months
Product
DVD Player
Warranty Period (Months)
12 months
Product
Camcoder
Warranty Period (Months)
12 months
Product
Digital Camcoder (DVC)
Warranty Period (Months)
12 months
Product
Multi Function Printer
Warranty Period (Months)
12 months
Product
Laser Beam Printer
Warranty Period (Months)
12 months
Product
Facsimile
Warranty Period (Months)
Facsimile
Product
Ink Jet Printer
Warranty Period (Months)
12 months
Product
Note PC
Warranty Period (Months)
12 months
Product
Washing Machine
Warranty Period (Months)
60 months

All ecobubble™ VRT machines come with a free 5 year parts and labour warranty. The free 5 year warranty is available for redemption on the WF1124XAC and WF0804X8E models only.

Please visit www.samsung.com/uk/fiveyearwarranty/ecobubble to register.
Product
Microwave Oven
Warranty Period (Months)
12 months
Product
Built In Ovens
Warranty Period (Months)
24 months
Product
Built In Hobs
Warranty Period (Months)
24 months
Product
Vaccum Cleaner
Warranty Period (Months)
24 months
Product
Air Conditione
Warranty Period (Months)
36 months
Product
Refrigerator
Warranty Period (Months)
24 months
Product
Mobile Phones
Warranty Period (Months)
24 months (Battery and headset: 6months)
Product
Audio/Stereo
Warranty Period (Months)
12 months
Product
Hard Disk Drive
Warranty Period (Months)
36 months
Product
Optical Disk Drive
Warranty Period (Months)
24 months

Warranty periods quoted are intended as a guide only and variations may occur within these product groups. Please refer to the supplied product literature for specific details.

Should you have problems with any of the above you can contact the Samsung Customer Care Team on 0818 SAMSUNG (717100) who will be happy to help. Please have your full Samsung model number and serial number, date and place of purchase and a brief description of the fault/ query ready when contacting our Service Team.

Samsung products carry a full warranty for the period specified. Some Samsung products carry different warranty periods due to the nature of the product's design, manufacture or expected use.

The warranty applies from the date of purchase by the first customer and is transferable only between end-users.

This warranty does not affect your statutory rights as a consumer in any way.

The Samsung warranty covers manufacturing defects only. Please note that this does not include consumable items such as batteries, bulbs, ink cartridges etc. The liability of Samsung Electronics (or its appointed maintenance agent) is limited to the cost of repair and/ or replacement of the product under warranty. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorised persons carry out any alterations or repairs. Also, the warranty is invalidated in the following cases. For the repair of a domestic product used in a commercial environment.

For repair due to incorrect installation in your home.
For repair to any unit where the serial number has been removed.
Where any ancillary equipment not furnished or recommended by Samsung causes problems or damage that is attached to or used in connection with the product.

In the event that you should require service assistance, please contact the Samsung Customer Care Team on 0818 SAMSUNG (717100). Please have your full Samsung model number and serial number, date and place of purchase and a brief description of the fault/ query ready when contacting our Service Team.

If the product is outside the warranty period you should contact the Samsung Customer Care Team for a chargeable repair.

If the product is covered by an extended warranty, you should contact the dealer from whom this extended warranty was purchased (usually the same dealer from which the product was originally purchased).

Samsung Electronics (UK) Ltd. support a product purchased in Europe if it has an EU Bloc Warranty. This warranty is present where the top of the product warranty card clearly states 'European Bloc.'

If a product is purchased in another part of the globe then Samsung may attempt a repair. Samsung Electronics (UK) Ltd. cannot guarantee the outcome.

Where a camcorder is purchased from outside the UK, please contact the Samsung Customer Care Team on 0818 SAMSUNG (717100). This will need to be sent to us and there may be a need to despatch to the original country of purchase for fault resolution.

For enquiries relating to any other Samsung product, please click What if my product is purchased from abroad? Here.