How to use SmartThings
SmartThings is a Samsung application that allows you to manage your home appliances and other compatible electronic devices directly from your smartphone or tablet. You can monitor the status of connected devices when you're away from home, set automatic programmes for each room and even share control permissions with other family members. The SmartThings application is available on Android and iOS devices.
Main features of SmartThings:
- Remotely control connected devices, check their status and program actions for each of them.
- Create "Scenes" to group different devices and set up simultaneous actions (turn off lights and TV, etc.).
- Personalise the settings of the connected devices.
- Share permissions with other "Members" (up to 20 users).
- Receive notifications when the status of a connected device has changed.
Please note: Some features may not be available in some countries and may vary depending on the model.
The SmartThings app comes pre-installed on most Galaxy devices. It is usually found in the Samsung folder on the Apps screen. If SmartThings is not installed on your smartphone, download and install it from Google Play Store, Apple Store or Galaxy Store.
Please note: We recommend that you enable the permissions that will be required for SmartThings to work properly (see section Which permissions to enable to use SmartThings).
1 |
TV |
2 |
AV |
3 |
Air conditioner |
4 |
Washer/Dryer |
5 |
Robot vacuum |
6 |
Refrigerator |
7 |
Wi-Fi Hub |
8 |
Motion Sensor |
9 |
Camera |
10 |
Multi-functional sensor |
11 |
Doorbell |
12 |
Light bulb |
13 |
Lock |
14 |
Outlet |
15 |
Switch/Dimmer |
16 |
Thermostat |
There are three ways to check if your device is compatible with SmartThings:
- Launch the SmartThings app on your smartphone.
- Tap the + icon.
- Tap Devices.
- Look for your product “By Device Type” or “By Brand”.
- Select the category or brand of your product, then tap “Supported devices”.
You can choose whether go through the list or enter your model in the search bar.
- Go to SmartThings.
- Click “Supported Devices”.
- Enter your device's model number.
Follow the steps below to connect your device to SmartThings.
Please note: In order to connect a device to SmartThings:
- The device must be connected to Wi-Fi.
- You must have a Samsung account.
- The devices must be compatible with SmartThings.
If the device is not automatically detected:
If SmartThings does not detect your device, return to search manually. Use the search bar, entering your device name or scan the QR code on your device.
Notifications can pop-up to allow access to your device (PIN code) or to download an add-on module. If so, accept so you can follow up with the connection and agree permissions and new module so you can use SmartThings in the best conditions.
If you don’t have a Wi-Fi connection, you can connect devices via Bluetooth. Swipe down from the top of the screen to reveal the Quick panel, select "Bluetooth", then select your device. However, you will need a Wi-Fi connection to use the device you have just added to SmartThings.
To remove a device from SmartThings, select the product from the Menu or the section where it is registered, tapping on “Edit” and “Delete device”, confirming when pop-up appears. Only the user identified as "Owner" can delete devices.
You can organise devices by location, by position (home, office, etc.) or by room (kitchen, living room, etc.) and set up their operation.
To make sure that SmartThings works properly, you will be asked to give permission for the app to access certain functions on your device, for example:
- Contacts: authorises access to contact information during data transfer
- Camera: scans QR codes
- Location: finds nearby devices via Bluetooth and BLE connection
- Storage: allows the registration of plugins and the transfer of content
- Microphone: allows the use of voice command
- Telephone: allows the access to essential information, such as user location and update availability.
Please note: The required authorisation may vary depending on the country, device model and operating system that your smartphone is running (Android or iOS).
Your permission will be requested when you connect a new device that requires specific access. Follow the steps below to view and edit the permissions:
Check and manage the status of the devices registered with SmartThings (connected, paired, disconnected, on, etc.).
If the device you wish to check does not appear on SmartThings home page, tap the Menu icon (three horizontal lines), then tap "Devices" to access the complete list and select the device.
Please note: The buttons and actions available will vary depending on the device and model.
If you wish to access other control functions, go to the More options icon (three vertical dots).
You can also check the status of your devices connected via SmartThings by opening the notification panel on your smartphone. To do so, swipe down the screen, then tap "Devices".
Please note:
- The steps, options and functions may vary depending on the model and operating system used. All steps, options and functions described in this FAQ have been performed with a Note10+ with Android 10 operating system.
- Any device managed by SmartThings must be connected to a Wi-Fi or other wireless network.
- To ensure devices interact with each other, all devices must be registered with a Samsung account.
- Downloads and wireless communication between devices may incur costs when using mobile data.
- Available technologies features and functions may vary by country, service provider, network environment or product.
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