How to charge the battery for the Samsung Galaxy Watch?
Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Charge the battery of your Galaxy Watch before using it for the first time or when it has been unused for extended periods.
Please note:
- The Galaxy watch is unable to be charged directy by a cable. The cable will need to be connected into a smart charger to be able to charge your watch.
- Do not expose the wireless charging dock to water because the wireless charging dock does not have same water- and dust- resistance certification as your Galaxy Watch.
- Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the Galaxy Watch.
- Use the supplied wireless charging dock and charger. The Galaxy Watch cannot be charged properly with a third-party charger.
- Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
If the Galaxy Watch and the wireless charging dock do not come into contact with each other properly, the Galaxy Watch may not charge well.
When you connect the Galaxy Watch and the wireless charging dock, the wireless charging dock’s LED indicator flashes certain colors to
|
Colour |
Charging status |
|---|---|
|
Red |
Charging |
|
Green |
Fully charged |
|
Orange |
Connect to low-power adaptor |
When a wireless charging dock error occurs, the LED indicator flashes red. Disconnect the Galaxy Watch from the wireless charging dock, wait until the LED indicator stops flashing and reconnect the two. If the error occurs again, contact a Samsung Service Center for service support.
Battery charging tips and precautions
• Ensure the Galaxy Watch is completely dry prior to connecting to the charging dock.
• When the battery power is low, the battery icon appears empty
• If the battery is completely discharged, the Galaxy Watch cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the Galaxy Watch
• If you use multiple apps at once, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery
• Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current
• If the Galaxy Watch is being charged with other devices via a multi charger, charging may take longer
• The Galaxy Watch can be used while it is charging, but it may take longer to fully charge the battery
• If the Galaxy Watch receives an unstable power supply while charging, the touchscreen may not function. If this happens, disconnect the Galaxy Watch from the wireless charging dock
• While charging, the Galaxy Watch may heat up. This is normal and should not affect the Galaxy Watch’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging
• If the Galaxy Watch is not charging properly, take the Galaxy Watch to a Samsung Service Centre
• Avoid using a bent or damaged USB cable
You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.
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