Upgrading the Software of my phone

Upgrading the Software of my phone

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

Software update can be done through Firmware Over-The-Air (FOTA), Kies or Samsung Smart Switch.

 

Before upgrading, make sure that your phone has enough memory space.

 

Software upgrade over Wi-Fi  

 

For Galaxy Note devices with Android 4.3 Jelly Bean, follow the steps given below:

 

Step 1:  On the Home screen, tap Apps.

 

apps 

 

 

Step 2:  Tap Settings

 

settings 

 


Step 3:  Go to More tab, then tap About device

 

about.device 

 

 

Step 4:  Tap Software update

 

sw update 

 

 
Step 5:  Tap Update to check if there available updates for your device.

 

update 

 

 

Note: To register your device, tick the checkbox corresponding I accept all the terms above on the Software update page, then tap Confirm.

 

i.accept.swupdate reg 

 


Step 6:  If new firmware is available, the device will automatically start downloading the update. A window will pop up if the latest updates have been installed, just tap OK.

 

sw 

  

 

Software upgrade over Wi-Fi (applicable to S6 devices with Android OS version 5)

Note: FOTA (Firmware Over The Air) allows you to receive the latest firmware over the air – no computer needed.

Step 1: On the Home screen, tap Apps.

 

.   

 

 

Step 2: Tap Settings.


 . 

 


Step 3: Go to System tab, then tap About device.

 

.  

 


Step 4: Tap Software update.

 

.  

 


Step 5: Tap Update now to check for the available updates for your device.

 

.  

 


Note: To register your device, tick the checkbox corresponding I accept all the terms above on the Software Update page, then tap Confirm.


 

.. 

 


Step 6: If new firmware is available, the device will automatically start downloading the update. A window will pop up if the latest updates have been installed, just tap OK.


update  

 

 

Software upgrade using PC with Samsung Kies


Software upgrade over Wi-Fi will not be applicable in case of OS upgrade because it requires a large amount of data to be downloaded. Thus, use the Samsung Kies program.

Before you perform OS upgrade, please take note of the following:

Step 1: Download and install the Kies program in your computer.


Step 2: Ensure that the battery level of your device is above 50%.

 

Step 3: Remove the Pattern Lock of the mobile by going to Settings > Location and Security > Set up screen lock > tap None.


Step 4: Connect the computer and mobile using a USB cable.

 


To perform OS upgrade through Kies, follow these steps:

 

Step 1: Open the Samsung Kies application. Under Firmware information, click Firmware upgrade button. On the Firmware upgrade prompt screen, click Update button.

 

1 

 

Step 2: Another window will appear and you have to tick the checkbox beside I have read all of the above information and click Start upgrade.

 

2 

 

Upgrade components are downloaded

 

3 

 

Firmware file is upgraded

 

4 

 

Upgrade is running.

 

5 

 

Upgrade is now completed.

 

6 

 

Note:


■ For more information about Samsung Kies, please refer to the Samsung Kies website.

 

■ Some functions of Samsung Kies may differ depending on devices and are subject to change without prior notice.

 

■ To download and install Smart Switch, visit Samsung Smart Switch site.

 

 

Software Upgrade using SMART Tool

 

SMART stands for Samsung Multiple Automatic Reflash Tool, this is a simple and convenient way to upgrade your Samsung Smartphone software.

 

Reminder:

Software is regularly upgraded to the higher version. Update the device to the latest version for optimised user interface.

 

 

 


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