How to easily register your Samsung product

Last Update date : Jul 25. 2022

To register a mobile device, you will need the IMEI, serial number, and model code of the product. If you are registering other products, you will only need the serial number and model code.

For more information on locating product details, check out our page Find the Model Number and a serial number of your Samsung Product.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps: 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 1. Open the web browser and go to At Your Service page then click on Sign in with your Samsung Account. If you do not already have a Samsung Account, check the page on How to Create a Samsung Account.

Step 2. Log into your Samsung Account.

Step 3. Click on NEW PRODUCT REGISTRATION.

Step 4. Type in the product details then click Verify. You can locate these details on your product here:  Find the Model Number and a serial number of your Samsung products.

Step 5. Register your Date of Purchase and attach your Proof of Purchase. Then click Submit.

Step 6. Once the product has been registered you will be able to view it within My Products.

Register your devices to get the most out of the Samsung Members app. Just by registering, you’ll unlock personalized content just for your device.

Step 1. Tap on the Samsung Members app.

Step 2. Tap the Get Help tab. Tap Register.

Step 3. Select a registration method. There are several ways to register a Samsung product on your Samsung phone.

  • Scan QR code: Scan the QR code on your product, select the product type, and then enter or scan the model number.
  • Scan Wi-Fi: Scan Wi-Fi, tap on the product that you want to register, and then select the product type.
  • Use barcode: Select the product type, scan the barcode, or manually enter the model/serial number on your product.

Step 4. Tap on the Product type.

 

Step 4. Add in your purchase date and proof of purchase, then select Continue.

Step 5. Once the product has been registered you will be able to view it within My Products.

Note: Device screenshots and menus may vary depending on the device model and software version.

How to use the Samsung Members app

If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report.

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