Warranty Information

Mobile device

Product
Mobile device
General information
Mobile device
Warranty service
Carry in
Warranty period
12 months
Product
Mobile device
General information
Accessories included with mobile device and battery
Warranty service
Carry in
Warranty period
6 months

Prestige Products DTV (LED, LCD & Plasma)

Category
Prestige Products DTV (LED, LCD & Plasma)
General information
One (1) Year for Parts & Labor
Warranty service
In-home
Warranty period
12 months
Category
Prestige Products DTV (LED, LCD & Plasma)
General information
* Two (2) Years for Parts & Labor for D, E & F Series Models Only
* Two (2) Years for Panel Only (LED TV/LCD TV) for C-Series
Warranty service
In-home
Warranty period
24 months

CTV (Slim Fit)

Category
CTV (Slim Fit)
General information
One (1) Year for Parts & Labor
Warranty service
Carry-in
Warranty period
12 months
Category
CTV (Slim Fit)
General information
* Five (5) Years for picture tube only
Warranty service
Carry-in
Warranty period
60 months

Home Theater / Bluray / DVD / Audio Dock

Category
Home Theater / Bluray / DVD / Audio Dock
General information
One (1) Year for Parts & Labor
Warranty service
Carry-in
Warranty period
12 months

The warranty period for 3D Glass and Dongle is valid only for one (1) year, and six (6) Months for the remote control, except for C9000 (LED TV) that has a warranty for one (1) year. This statement of warranty applies to the product if it was originally purchased from a Samsung (SEPCO) Authorized Dealer.

However, the following items are not covered by this or any other warranty:

  1. a) Plastic front panels
  2. b) cabinets
  3. c) batteries
  4. d) antennae
  5. e) cables & speaker wires

Camera and Camcorder

Product
Digital Still Camera & Camcorder
General information
One (1) Year for Parts & Labor
Warranty service
Carry in
Warranty period
12 months
Product
Digital Still Camera & Camcorder
General information
Six (6) Months for Accessories ( Battery / AV Cable / USB Cable / Adaptor)
Warranty service
Carry in
Warranty period
6 months

This warranty applies to the product originally purchased from a Samsung (SEPCO) Authorized Dealer. A Digital Camera comes with a 1 year Limited International Warranty. A copy of purchase receipt is required for verification. However, this warranty does not cover battery pack, skin cases, carrying straps and other accessories.

PC / Peripherals & Printer

Product
Notebook computer
General information
One (1) Year for Parts & Labor
Warranty service
Carry in
Warranty period
12 months
Product
Notebook computer
General information
The warranty also covers the accessories such battery and adapter.
* With Limited International warranty. The proof of purchase should be presented once brought for service.
Warranty service
Carry in
Warranty period
12 months

Monitor TFT LCD / LED / LFD

Product
Monitor TFT LCD / LED / LFD
General information
Three (3) Years for Parts
Warranty service
Carry-In
Warranty period
36 months
Product
Monitor TFT LCD / LED / LFD
General information
One (1) Year for Labor
Warranty service
Carry-In
Warranty period
12 months
Product
Monitor TFT LCD / LED / LFD
General information
* LFD Three (3) Years for Parts and Labor
Warranty service
On-site
Warranty period
36 months
Product
Monitor TFT LCD / LED / LFD
General information
The following items are not covered by this or any other warranty:
  1. a) cables
  2. b) remote control
  3. c) external parts such as sockets, control buttons, plastic front and back casing or plastic folding base
Warranty service
On-site
Warranty period
36 months

Syncmaster Cloud Display

Product
Syncmaster Cloud Display
General information
One (1) Year for Parts & Labor
Warranty service
Carry-In
Warranty period
12 months
Product
Syncmaster Cloud Display
General information
The following items are not covered by this warranty:
  1. a) cables
  2. b) remote control
  3. c) external parts such as sockets, control buttons, plastic front and back casing or plastic folding base.
Warranty service
On-site
Warranty period
12 months

Printer

Product
Printer
General information
One (1) Year for Parts & Labor
Warranty service
Carry in
Warranty period
12 months
Product
Printer
General information
Two (2) Years for Parts and Labor for SCX4600 and SCX4623F only.
Warranty service
Carry in
Warranty period
24 months
Product
Printer
General information
* The warranty for the toner is six (6) months only.
This warranty does Not Cover parts (i.e. accessories, cabinet, glassware) that are subjected to wear and tear, natural disaster, rust, stains, corrosion, software related problems, loading of software or hardware drivers and any other peripherals of equipment used in connection with the products.
This warranty also does Not Cover toner, ink cartridge and other consumables, and usage of non-original consumables shall render the warranty void.
Warranty service
Carry in
Warranty period
24 months

Refrigerator

Product
Refrigerator
General information
One (1) Year for Parts & Labor
Warranty service
In-home
Warranty period
12 months
Product
Refrigerator
General information
Two (2) Years for Parts & Labor for Two Door, French Door and Side By Side Refs
Warranty service
In-home
Warranty period
24 months
Product
Refrigerator
General information
Five (5) Years for Compressor only on all refrigerators
Warranty service
In-home
Warranty period
60 months
Product
Refrigerator
General information
Ten (10) Years for Compressor for Digital Inverters
Warranty service
In-home
Warranty period
120 months

Air Conditioner

Product
Air Conditioner
General information
One (1) Year for Parts & Labor and Remote Control (Window & Split Type Only)
Warranty service
In-home
Warranty period
12 months
Product
Air Conditioner
General information
Five (5) Years for Compressor Only
Warranty service
In-home
Warranty period
60 months

*Note: Freon gas is chargeable to customer after a year

Virus Doctor

Product
Virus Doctor
General information
One (1) Year for Parts & Labor
Warranty service
Carry-In
Warranty period
12 months

Drum Type, Fully Automatic Top Load & Twin Tub Washing Machine

Product
Drum Type, Fully Automatic Top Load & Twin Tub Washing Machine
General information
One (1) Year for Parts and Labor
Warranty service
In-home
Warranty period
12 months
Product
Drum Type, Fully Automatic Top Load & Twin Tub Washing Machine
General information
* Five (5) Years for Motor Part only for Top Load Wobble Models.
Warranty service
In-home
Warranty period
60 months
Product
Drum Type, Fully Automatic Top Load & Twin Tub Washing Machine
General information
* Eleven (11) Years for Motor and Pulsator for Front Load Inverter Models Only.
Warranty service
In-home
Warranty period
132 months

Microwave

Product
Microwave
General information
One (1) Year for Parts & Labor
Warranty service
In-home
Warranty period
12 months
Product
Microwave
General information
* Five (5) Years for Ceramic Enamel Cavity Interior only
Warranty service
In-home
Warranty period
60 months

Vacuum Cleaner

Product
Vacuum Cleaner
General information
One (1) Year for Parts & Labor
Warranty service
Carry-In
Warranty period
12 months

The following items are not covered by this or any other warranty:

  • a) Plastic / glass attachments, turntable plate, hose, attachments such as feed valve joint, glass plate, evaporator pan, ice tray, shelves, filters, valves, strainers piping, extension pipes and external parts such as casting control knobs / buttons. Cables are also not covered by this warranty.
  • b) It does not include chemical cleaning and general maintenance.