What is S-Care?
S-Care safeguards smiles always. Take complete care of your Samsung home appliances with an array
of customisable services, including extended warranty, expert cleaning, and filter care program.
Did you know? We will soon launch a 'Customisable Expert Cleaning' and
'Filter Care Program' for complete product care.
S-Care vs.
3rd Party Programs
Samsung
S-Care |
Other Insurance
Policies |
|
|---|---|---|
|
Right Repair: |
Compromised repair by non-authorised partners |
|
Right Prices: |
Expensive due to the involvement of several parties |
|
Right on Time: |
Longer repair processes and time periods due to claims and policies |
|
Right Authority: Direct service from Samsung Technicians |
Involves third-party brokers and |
|
Right Parts: Genuine parts from Samsung |
Parts are non genuine and can impact product performance |
If your Samsung products have been purchased from a platform other than samsung.com,
you can still obtain S-Care Extended Warranty Standalone within 60 days of your purchasing date.
How to enjoy your
S-Care extended warranty?
Enjoy the extended warranty benefits with the help of this scenario below.
Step 1
Oops, your washing machine got an error message!
Step 2
If you already have S-Care Warranty, contact our Call Centre to schedule an instant home repair.
Step 3
Our Samsung Authorised Engineer will come and have it repaired at your home.
Step 4
Just show your S-Care Certificate to our Authorised Engineer and get it verified.
Online
There are a number of different ways of contacting us via Live Chat, Email and more.