Solutions that move finance forward
The New Finance Experience
Bank in the Device
Enterprise Mobility in Banking
Attract and welcome customers using rich, dynamic content
Waiting time at the bank can be time well spent with the Samsung Video Wall with MagicInfo solution. This seamless video wall display, featuring a clear and vibrant exterior, greets and attracts incoming customers. The lingering customer is rewarded with dynamic, stimulating content on a vivid interior display. The strategically managed content can be customised to the needs of the branch, keeping customers informed and engaged from the moment they enter the branch, and enhancing the overall in-branch experience for the customer.
Guide customers toward the products and services that they need
Proactive customers do not have to wait for the bank staff, as guidance on the array of products and services available can be easily accessed when presented through an intuitive and responsive digital display. Customers have the option of requesting in-person advice, but may also realise that their requirements can be fully met with Samsung Interactive Display with MagicIWB (Interactive White Board), which can help customers organically discover the products that fit their needs.
Provide interactive expertise and advice with increased flexibility and availability
The Galaxy Tablet comes in handy when a customer with specific needs wants more than a digital guide – a personal consultation. Staff can use the device to retrieve information on the customer and present personalised solutions from an e-catalog of products for an effective consulting session or also connect customers to staff with specific expertise via video conferencing. Meanwhile Knox, the security platform in the Samsung Galaxy Tablet, ensures peace of mind for the customers with embedded data security and theft detection. Use the Wi-Fi® Printer with Cloud Print & Scan to Printer to print, scan and send any necessary documents.
Self-directed digital account services for new and current customers
Whether it's a seasoned customer who can afford to skip ahead, an especially busy customer attending to urgent requests, or a neophyte exploring financial options, a Galaxy Tablet with e-Signature solution will allow customers to help themselves. User-friendly and multipurpose, this enhanced mobile banking offering allows customers to browse products, scan documents, complete banking transactions, and put a digital signature on their transactions. Best of all, the customer can do this without relying on staff.
Create consistent and intimate client relationships
If mobile banking is about portability and convenience, your clients can enjoy true mobility with Samsung Gear, where users can wear their mobile wallets on their wrists. The Gear brings together an intuitive, hands-free banking experience and personalized marketing to help build strong, dependable relationships with the client. Bluetooth capabilities keep you close to your clients, enabling them access to a dedicated store for your bank's mobile applications. Customers can also receive notifications on customized offers, all without having to reach for their phone.
Enable proactive customer service in a highly secured mobile environment
Innovative mobile technology can be an effective way to enhance both the efficacy and quality of your service. Samsung's Defense-Grade Security solution – Knox promises a secure environment for the mobile device, protecting its booting process, data, apps, and network. With Knox, no longer will standard security concerns deter you from incorporating mobile technologies into your offerings. Empowering staff to be more attentive to client needs will ensure that the needs are met in a timely manner.
Empower banking professionals with the tools to work securely and productively, anytime and anywhere
The effective management of an organization’s mobile devices in adherence to the specific security policies and regulatory requirements is key to smooth mobile deployment in banking. Ensure regulatory compliance with the wireless registration of mobile devices, and the distribution of mobile security policy. Protect against the possibility of a data breach with security solutions that enable staff to remotely lock, wipe, locate and recover the device.