How to activate or reset Samsung Galaxy Watch?
Last Update date : Dec 14. 2022
To activate Galaxy Watch, you need a phone with Android version 5.0 or later and Memory 1.5 GB or over / iPhone 5 or later with iOS version 9 or later.
Please note:
• On your phone, go to Settings > Connections > Bluetooth and make sure that Bluetooth is on
• Make sure your Galaxy Watch is charged
Activate Galaxy Watch
1
Turn on your Galaxy Watch
• To turn on your Galaxy Watch, press and hold the side lower button until you see the Samsung logo
• If your Galaxy Watch doesn’t turn on, please make sure your Galaxy Watch is charged
• To turn on your Galaxy Watch, press and hold the side lower button until you see the Samsung logo
• If your Galaxy Watch doesn’t turn on, please make sure your Galaxy Watch is charged
2
Open Galaxy Wearable application on your Mobile Device
• If Galaxy Wearable application is not installed on your Mobile Device, download it from Samsung Apps or Google Play
• If Galaxy Wearable application is not installed on your Mobile Device, download it from Samsung Apps or Google Play
3
Connect Galaxy Watch
• Bring Galaxy Watch closer to the Mobile Device. Wait for the Search and once the new Galaxy Watch message appears on your Mobile Device, tap Connect
![Tap Connect]()
• Bring Galaxy Watch closer to the Mobile Device. Wait for the Search and once the new Galaxy Watch message appears on your Mobile Device, tap Connect
4
If you don't see this message, open the Galaxy Wearable App, then tap Start your journey and allow Galaxy Watch to access your location and contacts
![Start the journey]()
5
Tap Galaxy Watch icon
![Select Galaxy Watch]()
6
Select the device to pair
![Select the device to pair]()
7
Verify that the 6-digit passkey is the same on both devices and tap OK
![Verify that the 6-digit passkey is the same on both devices]()
8
The devices will start pairing
![Devices start to pair]()
6
Agree to the Terms and Conditions
• Read the Terms and Conditions and check Agree to all or on each agreements, then tap Next to continue
![Agree Terms and Conditions]()
• Read the Terms and Conditions and check Agree to all or on each agreements, then tap Next to continue
Reset Galaxy Watch
If your Galaxy Watch is frozen and unresponsive, press and hold the Home key (Power key) for more than 7 seconds to restart it.
If problem persists, perform a factory data reset.
Please note: Before performing the factory data reset, remember to back up all important data stored in the Galaxy Watch
1
Tap Settings
![Tap Settings]()
2
Tap General
![Tap General]()
3
Tap Reset
![Tap Reset]()
![Agree to reset the watch]()
If the problem is still not resolved, visit our Samsung Service Centre for further assistance.
Thank you for your feedback!
Please answer all questions.
Sign Language Support
Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products.
Samsung Members
![]()
![]()
Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Repair Services
![]()
![]()
Arrange an appointment to experience a shorter waiting time.
RC01_Static Content