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  • [Support Alert] Upgrading of System at Service Centre and Contact Centre

    Dear Customers, To serve you better, we are upgrading our system at the Service Centre and Contact Centre on 18th of Sept, 2016. During this period, we are unable to arrange In-home repair appointment and we can only offer drop-off service for mobile devices. Service transaction may take a longer time. W...

    Sep 08, 2016

  • [Support Alert] Upgrading of System at Service Centre and Contact Centre

    Dear Customers, To serve you better, we are upgrading our system at the Service Centre and Contact Centre on 18th of Sept, 2016. During this period, we are unable to arrange In-home repair appointment and we can only offer drop-off service for mobile devices. Service transaction may take a longer time. W...

    Sep 08, 2016

  • [Support Alert] Upgrading of System at Service Centre and Contact Centre

    Dear Customers, To serve you better, we are upgrading our system at the Servuce Centre and Contact Centre on 18th of Sept, 2016. During this period, we are unable to arrange In-home repair appointment and we can only offer drop-off service for mobile devices. Service transaction may take a longer time. W...

    Sep 08, 2016

  • [Support Alert] Revised operation hours for Mobile Devices Drop-off & Collection and Galaxy Diagnostic Test on 1st July 2016

    [MPORTANT NOTICE] Dear Customers, Kindly take note of our revised operation hours on 1st July 2016 (1 day only) from 1:00pm - 8:00pm for Mobile Devices Drop-off & Collection at Ang Mo Kio Hub, Bedok Mall, Causeway Point, Chinatown Point, Paragon and Galaxy Diagnostic Test at Jurong Point. We apologise fo...

    Jul 01, 2016

  • [Support News] Service Centres Operating Hours Update

    Dear Valued Customers, Please be informed that with effect from April 1, 2016, there will be a change in operating hours of all Samsung Customer Service Centres and Mobile Devices Drop-off & Collection Points: 11:00 am to 8:00 pm (Monday ~ Saturday) 11:00 am to 5:00 pm (Sunday & Public Holiday) Additionall...

    Mar 24, 2016

  • [Support News] Closure of Customer Service Centre at One Commonwealth

    Dear Customers, Please be informed that with effect from 26 March 2016, Samsung Customer Service One Commonwealth will cease to operate. You may visit the following Samsung Customer Service: Samsung Customer Service @ Plaza Singapura 68 Orchard Road #B2-23, Singapore 238839 Operating Hours: 10:00 am to ...

    Mar 09, 2016

  • [Support News] Closure of Customer Service Centre at Marina Square

    Dear Customers, Please be informed that with effect from 15 January 2016, Samsung Customer Service Marina Square will cease to operate. The nearest Samsung Customer Service Centre is located at: Samsung Customer Service @ Plaza Singapura 68 Orchard Road #B2-23, Singapore 238839 Operating Hours: 10:00...

    Dec 14, 2015

  • [Support News] Samsung Customer Service @ Jurong Point will cease to operate

    Please be informed that with effect from 15 September 2015, Samsung Customer Service @ Jurong Point will cease to operate. The nearest Samsung Customer Service Centre is located at: Samsung Customer Service @ Westgate 3 Gateway Drive #02-01, Singapore 608532 Operating Hours: 11:00 am to 8:00pm (Mon ~ Sa...

    Sep 07, 2015

  • [Support News] Opening of Samsung Customer Service @ Westgate

    We are happy to announce that we have opened a new customer service centre to serve you better. The new center is located at Westgate Mall, 3 Gateway Drive #02-01, Singapore 608532 Operating Hours: 11:00 am to 8:00pm (Mon ~ Sat) 11:00 am to 6:00 pm (Sun and Public Holidays)

    Sep 01, 2015

  • [Support News] Announcement

    Please be informed that with effect from 31 May 2015, our Samsung Experience Store @ VIVOCity will cease the Drop-off & Collection services. Should you need any service assistance, the nearest service centre is located at: Marina Square Shopping Mall 6 Raffles Boulevard, #03-325/326, Singapore 039594 W...

    May 08, 2015