FAQ
Select any topic below to learn more about how the App Store works.- How do I create an account for Samsung Apps?
- I can’t remember my ID/password. What should I do?
- Can I change my ID, or have multiple IDs?
You’ll need to sign in or sign up for an account in order to purchase Apps. Clicking the "Sign up" link will open a registration window with an easy-to-follow form. When you click "Submit", a confirmation email will be sent to the address you provided. Simply open that email and click on the link provided to verify your new account.
After you have created your account, you will only need to accept the Terms & Conditions and provide a credit card when you’re ready to purchase your Apps
When you go to log in, the page will have a link for members who’ve forgotten or lost their passwords. On the log-in page, there will be a link "Forgot Your Password?". Clicking this link will open a pop-up window where you can enter your email.
You’ll receive an email, at the address you provided, with a temporary password. Log in using that password, and quickly reset your password to something you can remember easily. Your temporary password will expire within a few days.
No, the ID you enter when signing up cannot be added to or altered.
Samsung Apps is an online service through which you can purchase various entertainment apps that are then downloaded to your Samsung TV, Blu-ray player or Home Theater. You can download purchased apps to your activated devices connected to the Internet via cable or Wifi. Apps purchased from Samsung.com or through your TV can be used on any activated Samsung product.
In order to purchase an app online, your Samsung TV, Blu-ray player or other Home Theater needs to be activated to receive the download. From the App Store homepage, select any apps you want to purchase, and click, "Buy now". You can purchase as many apps as you want at once. Then choose whether to pay for the chosen app(s) using your credit card or App Cash.
In order to purchase an app from your Samsung TV, Blu-ray player or Home Theater component, it needs to be activated from your account. From the Samsung Apps menu on your TV, select an app you want to purchase, and click "Buy now". When the app window prompts you for your login password, enter the 4-digit password and click "Ok" to access your account and App Cash. Your new App Cash balance will appear on the screen and you’ll be prompted to click "Download now" to finish the transaction.
You can purchase as many apps as you want at once. App Cash can only be purchased online.
Go to Settings on the Internet@TV main menu and click
- Internet@TV Login ID
- Manage your app accounts
- Set up App accounts
- Connect in Samsung Apps
Now, you can automatically activate it by entering your Samsung Apps ID and password when you click on an app to purchase in the App Store.
Your App Cash works just like a gift card so you can purchase apps straight through your TV, or online, without entering your credit card number every time. When your balance gets low, you can refill it automatically and easily using your credit card.
To find out if an app is compatible with my Samsung Device, check this chart and match up your Samsung model with the list of compatible apps.
