November 02, 2000 in Social Responsibility News

SAMSUNG SDS Localized MRO Services are Emerging SAMSUNG SDS to Open [Office Q-Mart]

Take the initiative in the MRO business by targeting high concentration office areas! Samsung SDS (CEO: Kim Hong-Ki) announced on October 16 that it is set to launch an MRO e-marketplace by opening [Office Q-Mart] (www.officeqmart.com), an MRO (Maintenance, Repair and Operations) e-commerce site.. The newly opened "Office Q-Mart" promises quick delivery of high quality products, targeting concentrated office areas like Teheran Valley in Southern Seoul, Taepyongro in Central Seoul, and Yoido. The "Office Q-Mart" provides office management services as well as a variety of office supplies (stationery, computer supplies, computers, and electronic appliances) and ensures quick delivery of the products and services within 4 hours. With the local MRO market estimated at around 40 trillion won, large domestic corporations are rushing to join the MRO business as e-commerce companies providing industrial materials and delivering relevant services. -Office Q-Mart is based on a true B2ALL business model, which encompasses all forms of e-commerce, providing free delivery service for products priced at over 20,000 won, while the existing MRO business is a classic type of business-to-business e-commerce. -Office Q-Mart, which is operated by Samsung SDS, is the first MRO e-marketplace to target specific areas in Korea. With alliances with more than 100 companies, Office Q-Mart is providing three windows for My Teheran, My Taepyongro, and My Yoido on its Web site designed to deliver localized information. It also plans to provide customer-oriented services, instead of profit-driven services, contributing to the communities in the target areas. In addition, Office Q-Mart is committed to providing services tailored to the specific areas, offering product items in high demand in the areas. Samsung SDS plans to expand its MRO business to the nationwide marketplace, launching "Apartment Q-Mart (www.apartqmart.com) and "Factory Q-Mart (www.factoryqmart.com)" , which will be linked with "Office Q-Mart". "Office Q-Mart adopts a new concept of sales and marketing, which is far different from that of conventional sales strategies targeting a non-specific general public," said Go Seung-hoon, manager of the MRO business operation department. "What makes Office Q-Mart different from other MRO services are lower price, quick delivery, and specific target customers." "Samsung SDS intends to open localized MRO e-marketplace sites for Ilsan, Boondang, Suwon, Inchon, and Buchon by the end of this year," he added.. As a part of sales promotion efforts, Office Q-Mart will provide gifts and giveaways to customers who resister for the service as well as cyber money worth 5,000 won.


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