SM-M566B/DS
Common Topics
SM-M566B/DS
SM-M566B/DSSolutions & Tips
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Others
What is this Proximity Sensor on your Samsung smartphone
What is this Proximity Sensor on your Samsung smartphone
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Others
Galaxy eSIM and supported network carriers
Galaxy eSIM and supported network carriers
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Others
My Samsung smartphone is not recognising fingerprints. How do I fix it?
My Samsung smartphone is not recognising fingerprints. How do I fix it?
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Others
How to optimize charging of your Galaxy smartphone
How to optimize charging of your Galaxy smartphone
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Others
How to update software
How to update software
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Others
How to ensure optimum charging
How to ensure optimum charging
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Others
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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Others
How to optimize network connectivity
How to optimize network connectivity
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Others
Get complete diagnostic support for your smartphone on the Samsung Members app
Get complete diagnostic support for your smartphone on the Samsung Members app
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Others
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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Others
How to take screenshots using the side keys of your Samsung smartphone
How to take screenshots using the side keys of your Samsung smartphone
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Others
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
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Others
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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Others
How to enable and disable app notifications on your Samsung Galaxy smartphone
How to enable and disable app notifications on your Samsung Galaxy smartphone
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Others
How to force reboot your Samsung Galaxy smartphone
How to force reboot your Samsung Galaxy smartphone
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Others
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
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Others
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
How to block and unblock contacts on your Samsung Galaxy smartphone
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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Others
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
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Others
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
How to view, edit and save contacts on your Samsung Galaxy smartphone
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
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Others
How to use custom flash notifications on your Samsung smartphone
How to use custom flash notifications on your Samsung smartphone
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
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Others
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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Others
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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Others
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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Others
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
Network carriers that support 5G for Samsung Galaxy devices
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Use two hands with your Samsung Galaxy devices for maximum productivity
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Others
Reduce power consumption with Light performance mode on your Galaxy device
Reduce power consumption with Light performance mode on your Galaxy device
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Troubleshoot NFC issues on Galaxy devices
Troubleshoot NFC issues on Galaxy devices
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
How to run eSIM self-diagnostics for the Galaxy Watch series
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Navigate your Galaxy phone and Galaxy tablet using Multi control
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Hardware
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
Causes and solutions for when your Samsung Galaxy device gets warm
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Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
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Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Galaxy device slows down, freezes, or displays ads after installing third-party apps
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Camera
Tips for taking clear close-up photos with Galaxy phones
Tips for taking clear close-up photos with Galaxy phones
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Others
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
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Software Upgrade
Simplified app names in Galaxy One UI 6
Simplified app names in Galaxy One UI 6
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Others
Protect your Galaxy device with the Auto Blocker feature
Protect your Galaxy device with the Auto Blocker feature
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Call & Contacts
eSIM Contact saving function support discontinued
eSIM Contact saving function support discontinued
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
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Samsung Apps
Use the Samsung Find app to locate a lost device
Use the Samsung Find app to locate a lost device
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Samsung Apps
Features of the Samsung Find app
Features of the Samsung Find app
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Others
How to set Generative wallpaper on Galaxy devices
How to set Generative wallpaper on Galaxy devices
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Others
How to use Quick Share to share a file between phones
How to use Quick Share to share a file between phones
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Camera
Enhanced zoom and Nightography on Galaxy devices
Enhanced zoom and Nightography on Galaxy devices
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Samsung Galaxy device's GPS signal is lost
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Audio
How to use hearing aids with Samsung Galaxy devices
How to use hearing aids with Samsung Galaxy devices
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Unlock Your Samsung Galaxy with a previous screen lock method
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Solid foreign object and water resistance rating (IP ratings) guide
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
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Samsung Apps
View your step count in Samsung Health
View your step count in Samsung Health
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
How to update your Samsung Galaxy phone or tablet
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Settings
About the updated Edge Panel and accessing the Smart select feature
About the updated Edge Panel and accessing the Smart select feature
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Sounds, vibrations, and notifications on your Samsung Galaxy devices
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Battery
How to set the display of charging information on your Samsung Galaxy device
How to set the display of charging information on your Samsung Galaxy device
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Others
How to locate the digital User guide on your device
How to locate the digital User guide on your device
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
How to pair a Galaxy Watch with your Samsung Galaxy device
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
What to do if your Samsung Galaxy device turns off unexpectedly
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Power
How to use the Wireless power sharing feature on your Galaxy Device
How to use the Wireless power sharing feature on your Galaxy Device
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Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
How to use your Galaxy phone or Watch to manage notifications on your wearable device
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Power
How to set up fast charging on your Galaxy device
How to set up fast charging on your Galaxy device
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Others
How to connect Galaxy Buds to other devices
How to connect Galaxy Buds to other devices
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Battery
What to do if your Samsung Galaxy device is not charging
What to do if your Samsung Galaxy device is not charging
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Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
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Others
Why is my Samsung Galaxy device slowing down and how can I speed it up?
Why is my Samsung Galaxy device slowing down and how can I speed it up?
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Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Troubleshooting speaker and sound issues on a Samsung Galaxy device
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Others
How to remove unwanted sound from videos using Audio eraser on your Galaxy
How to remove unwanted sound from videos using Audio eraser on your Galaxy
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Others
How to use AI select on your Galaxy phone and tablet
How to use AI select on your Galaxy phone and tablet
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Others
How to use updated notification settings in Samsung One UI 8
How to use updated notification settings in Samsung One UI 8
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Others
What to do if your Samsung phone keeps restarting
What to do if your Samsung phone keeps restarting
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Others
What to do if facial recognition isn’t working on your Galaxy phone
What to do if facial recognition isn’t working on your Galaxy phone
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Others
How to use Google Gemini on your Galaxy phone
How to use Google Gemini on your Galaxy phone
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Others
How to customise the Side button with new features on your Galaxy phone and tablet
How to customise the Side button with new features on your Galaxy phone and tablet
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Others
What to do if your Samsung Galaxy phone folder does not appear on PC connection
What to do if your Samsung Galaxy phone folder does not appear on PC connection
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Others
What to do when your Samsung Galaxy device heats up while in use
What to do when your Samsung Galaxy device heats up while in use
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Others
What to do when your Samsung Galaxy device battery drains faster
What to do when your Samsung Galaxy device battery drains faster
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Others
How to check the battery status on your Samsung Galaxy phone
How to check the battery status on your Samsung Galaxy phone
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Others
How to check, repair or replace a Samsung Galaxy device battery
How to check, repair or replace a Samsung Galaxy device battery
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Others
How to check when to replace your Samsung Galaxy phone battery
How to check when to replace your Samsung Galaxy phone battery
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Others
How to troubleshoot Camera app errors
How to troubleshoot Camera app errors
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Others
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
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Others
How to find and manage files on your Samsung Galaxy device
How to find and manage files on your Samsung Galaxy device
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Others
How to record, play back, and share voice recordings on your Samsung Galaxy phone
How to record, play back, and share voice recordings on your Samsung Galaxy phone
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Others
How to use Routines on your Samsung Galaxy device
How to use Routines on your Samsung Galaxy device
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Others
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
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Others
How to add and manage events using the Calendar app on your Samsung Galaxy phone
How to add and manage events using the Calendar app on your Samsung Galaxy phone
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Others
Changes to the Home screen on the Samsung Galaxy devices
Changes to the Home screen on the Samsung Galaxy devices
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Others
Guide to Apps screen changes on the Samsung Galaxy devices
Guide to Apps screen changes on the Samsung Galaxy devices
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Others
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
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Lock
Brief widgets on your Samsung Galaxy devices Lock screen
Brief widgets on your Samsung Galaxy devices Lock screen
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Others
How to find your Galaxy Watch when it is lost
How to find your Galaxy Watch when it is lost
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Others
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
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Others
How to set up and use Now brief on your Samsung Galaxy device
How to set up and use Now brief on your Samsung Galaxy device
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Others
How to use the Now bar on the lock screen of your Samsung Galaxy device
How to use the Now bar on the lock screen of your Samsung Galaxy device
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Others
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
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Others
Galaxy Phone Water Resistance
Galaxy Phone Water Resistance
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Others
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
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Others
How to use Do not disturb mode on your Samsung Galaxy Watch series
How to use Do not disturb mode on your Samsung Galaxy Watch series
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Others
How to unlock your Samsung Galaxy device using the previous screen lock method
How to unlock your Samsung Galaxy device using the previous screen lock method
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Others
How to delete pre-installed apps on your Samsung Galaxy device
How to delete pre-installed apps on your Samsung Galaxy device
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Others
How to record your screen on your Samsung Galaxy device
How to record your screen on your Samsung Galaxy device
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Others
What to do if the screen brightness changes automatically on your Samsung Galaxy device
What to do if the screen brightness changes automatically on your Samsung Galaxy device
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Others
How to sync your Google Calendar on your Samsung Galaxy device
How to sync your Google Calendar on your Samsung Galaxy device
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Others
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
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Call & Contacts
The person you are calling cannot hear you on your Samsung Galaxy phone
The person you are calling cannot hear you on your Samsung Galaxy phone
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Battery
Why your Samsung Galaxy device may appear to be charging slowly or not charging at all
Why your Samsung Galaxy device may appear to be charging slowly or not charging at all
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Call & Contacts
How to fix low or no sound during calls on your Samsung Galaxy device
How to fix low or no sound during calls on your Samsung Galaxy device
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Hardware
What to do when your Samsung Galaxy device screen is cracked or damaged
What to do when your Samsung Galaxy device screen is cracked or damaged
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Others
What to do when your Samsung Galaxy device appears to be slow or unresponsive
What to do when your Samsung Galaxy device appears to be slow or unresponsive
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Lock
One UI 9.0 lockscreen security policy changes
Learn about the strengthened lock screen security policies in One UI 9.0, including reduced unlock retry limits, enhanced time-outs, and the Auto Factory Reset feature designed to protect your data.
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Battery
Wireless charging troubleshooting guide on Samsung Galaxy Z Fold8
Troubleshoot wireless charging disconnections and overheating issues on your Samsung Galaxy Z Fold8 by ensuring proper alignment and optimal charging conditions.
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Others
How to create a Samsung account
How to create a Samsung account
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Settings
Galaxy Maintenance Mode
Galaxy Maintenance Mode
Manuals & Downloads
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