I bought this device for my Grandson and I've had issues with it since. There seems to be a problem with the charging port where it no longer wants to charge the device. I bought this device twice. The 1st time, I was able to take it back to best buy and they swapped it out because it failed in the 1st 2 weeks. The replacement failed, and thankfully I had it repaired while it was under warranty. It was repaired 6 months ago. So I'm about to go through the process of requesting a repair again. Hopefully, it's still under some type of warranty. I'm very disappointed samsung, as I have many samsung devices from the Zfold...
Hi there Dblock, we appreciate you sharing your experience of your Samsung Galaxy Tab A11+ Kids Edition. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot the charging of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet is not staying on or charging https://www.samsung.com/us/support/troubleshooting/TSG01001407/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages