Last mile delivery crew did not speak English and couldn’t install the product. The installation shows completed and when I called Samsung about my refund for my TV mount and installation they told me that they can only process one refund at a time. WAY TO TAKE CARE OF YOUR CUSTOMERS AND DISABLED VETERANS SAMSUNG!!! In the meantime time I will be calling daily to check on my refunds, hiring a company to install the TV still sitting on my floor since Friday, and if not processed I will be submitting a claim with my credit ca...
Hi there, Thank you for bringing your concerns to our attention. We encourage you to reach out to us again so we can take a closer look and provide additional support. At your earliest convenience, please call Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website. ~ Samsung Specialist