Use Alexa on your Samsung Smart TV
Amazon Alexa is now built-in on Samsung TVs! You can ask Alexa to change the channel, open apps, search for movies and shows, play music, control your smart home devices, and more. You can use your TV remote to talk to Alexa, or enable hands-free speech. Alexa is simple to set up and is designed to protect your privacy, so you can feel comfortable when asking for assistance.
Note: The provided information refers to Samsung Smart TVs sold in Canada. The available settings and options may differ for devices sold in other countries.
Alexa is available on certain Samsung TVs. Some TVs will also allow you to speak to Alexa hands-free without using the remote. If your TV does not have Alexa built-in, you can still use the virtual assistant through another Alexa device, such as an Echo speaker, to control compatible smart home devices and various experiences on your TV.
- The following TVs have Alexa built-in: All Smart TV models produced in 2021 and beyond, as well as select 2020 models including 8K QLED TVs, 4K QLED TVs, The Frame, The Serif, The Sero, The Terrace, and TU8000 series and higher Crystal UHD TVs.
- The following TVs allow you to talk to Alexa hands-free: Q950ST, Q900ST, Q800T, Q95T, Q90T, Q80T, Q70T, and LS7T.
Note: When talking to Alexa, you will need to be within 1.5 meters (5 feet) of the remote. You can also talk to Alexa using the Microphone button on the remote. To use Alexa through another device, such as an Echo speaker, download the Alexa app on your phone and enable the SmartThings skill.
Note: Make sure to have your Amazon account information handy before starting. If you do not have an Amazon account, you can create one for free during the setup process.
You will be able to select Alexa as your voice assistant when you set up your Smart TV for the first time. To set it up at a later time, simply open the Alexa app from your TV's Home screen.
First, you will need to sign in to your Amazon account on a connected phone. There are two ways to do this:
- Scan the QR code displayed on your Smart TV with the Camera app on your phone to be taken to Amazon. From there, you can sign in.
- Alternatively, you can go to the Amazon sign-in page and enter the authorization code displayed on your Smart TV.
If your Smart TV supports the Voice wake-up option, you can enable it and talk to Alexa hands-free. Please see the previous section for more information about hands-free compatible models. You can turn off Voice wake-up at any time by navigating to Settings, selecting General, and then selecting Voice Settings. On some models, you may need to select Voice instead.
When everything is set up, you can talk to Alexa directly on your Smart TV! Please see the next section to learn more about using Alexa and giving voice commands.
Now that Alexa is set up, you can begin talking and asking questions. To speak to Alexa, press and hold the Microphone button on your TV remote. If you have Voice wake-up enabled, just say "Alexa," and then ask a question. Alexa makes it easy to find your favorite content, control your entertainment, play music, and more.
Here are some commands to try:
- Search for entertainment: “Alexa, go to [channel number/name]”, “Alexa, open [app name]”, or “Alexa, search for [title/genre/actor]”.
- Play music: "Alexa, play [genre] music", "Alexa, play the new [artist name] album", or "Alexa, play [radio station name]".
- Control your TV: “Alexa, volume [up/down]”, “Alexa, [play/pause]”, or “Alexa, switch to HDMI [number]”.
Amazon has designed Alexa with your privacy in mind, plus multiple layers of protection. You will have transparency and control over your Alexa experience when using your Smart TV.
When you want to talk to Alexa, you will need to alert your remote by saying the wake word, which is “Alexa.” Or, you can press and hold the Microphone button on your TV remote. Only then will your voice be recorded and transmitted to Amazon's secure cloud. All of your interactions with Alexa are encrypted in transit to Amazon’s cloud service where they are securely stored. You will always be able to tell when Alexa is listening to your recording because a blue indicator bar will appear on the bottom on your Smart TV screen.
You can view, hear, and delete your voice recordings using Alexa Privacy Settings or the Alexa app on your phone. To delete a recording using your voice, just say, “Alexa, delete what I just said" or "Alexa, delete everything I said today".
If you are wondering why Alexa responded a certain way, you can just say, "Alexa, tell me what you heard.” Alexa will then read back your most recent voice request. You can also ask, "Alexa, why did you do that?" and Alexa will provide a short explanation about the response to your last request. For more information, check out Alexa Privacy and Common Questions About Alexa Privacy.
If you are experiencing issues when using Alexa on your Smart TV, you can check out some of these helpful links.
You can also download the Alexa app on your phone or PC to pair it with the SmartThings app. You can create Routines, manage devices, set up Alexa-enabled devices and Alexa Skills, and edit device settings.
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