Samsung Galaxy Smartphone: How to optimise network connectivity

When you are in areas with week signals or poor reception, you may lose reception. Move to another area and check the device network.

To update the latest software on your device, follow these steps:

Step 1. Go to ‘Settings’ > ‘Software update’

Step 2. Tap ‘Download and install’

Step 3. Follow the on-screen instructions

Note: Click on the link given below to know how to update the software on your device.

1. Go to ‘Settings’

2. Tap on ‘General management’

3. Tap on ‘Reset’

4. Tap on ‘Reset network settings’

5. Select ‘SIM 1 or SIM 2’ if you are using 2 SIM cards in the device.

6. Tap on ‘Reset settings’

Device network settings will be reset.

Note: Click on the link given below to know how to perform factory data reset on your device.