Warranty Information

Warranty Information

Warranty Information Warranty Information

Audio Visual Related Products

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.
      16. Applicable Service charges may be different for products purchased out side India ( Other than India )

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      36 Months
      24 Months - Only for Digital Camcorder[Miniket]

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • Product Warranty Excludes the Following

      THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Galaxy Camera(GSM/LTE) - 12 Months
      Battery pack, skin cases, carrying straps or any other accessories are not covered under warranty.
      Consumables - 12 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The warranty card is not duly filled and mailed back / submitted to the nearest Authorized Service Centre of the company within 2 weeks of purchase.
      2. The completed warranty card is not presented to the service engineer at the time of repairs being undertaken / requested.
      3. The product is not purchased from an Authorized SAMSUNG sales dealer.
      4. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      5. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      6. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      7. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      9. The original serial number is removed, obliterated or altered from the product.
      10. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      11. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      12. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      13. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      14. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      15. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      16. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

Mobile Phones

    • Warranty Period

      GSM/CDMA -> Handset/Bluetooth : 12 Months
      GSM/CDMA -> Battery : 12 Months
      GSM/CDMA -> Earpiece, hands free, T flash card, Data Cable, AV Out Cable, S-pen, Plug-in Speaker : 6 Months
      CDMA /GSM Charger [Desktop/Travel] : 6 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      9. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

Home Appliance Related Products

    • Warranty Period

      24 Months
      Fully Automatic Front loading(Pre July 2015) - 24 Months
      Fully Automatic Front loading(July 2015 onward) - 36 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Comprehensive – 12 Months
      Compressor – 60 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Comprehensive – 12 Months
      Compressor – 60 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. The warranty does not cover demonstration/ installation of the product purchased.
      8. During installation of the product, a standard installation charge is levied based on required material under normal circumstances . In case the installation requires additional material like pipes, wood logs, switches, wire etc., it will be charged over & above the standard installation charges.
      9. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      10. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      11. The warranty does not cover accessories external to the system.
      12. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      13. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      15. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      16. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      12 Months

    • Warranty Terms

      1.This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES :

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Air Purifier - 12 Months
      Dish Washer - 24 Months
      Vacuum Cleaner - 12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES :

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

IT Related Products

    • Warranty Period

      TFT upto 15" - 12 Months
      CDT upto 15" - 24 Months
      All LCD-TFT monitors 17" or greater - 36 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      12 Months including battery

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

Memory & Storage

    • Warranty Period

      Standard & Basic Cards - Limited 5 Years

      EVO, EVO Plus, EVO Select, PRO, PRO Plus, PRO Select - Limited 10 Years

      This warranty will only apply to the types of product specified above.
      The Warranty Period on any replacement product will be the remaining portion of the Warranty Period given on your original product.

    • Warranty Policy

      Please Carefully Read The Following Terms And Conditions Before Using The Product Provided By Samsung Electronics Co., Ltd. (“Samsung”). Your Use Of The Product Constitutes Agreement With The Terms And Conditions Of This Samsung Branded Consumer Storage Device Warranty Statement (“Agreement”). If You Do Not Agree To The Terms And Conditions Of This Agreement, Do Not Use The Product. The Product Herein Refers To The Samsung Cards Only.

      SAMSUNG warrants to the user of this product (“You”) that, during the Warranty Period set forth below, the product under normal use will be free from defects in materials and workmanship and conform to SAMSUNG’s published product specifications, subject to the conditions stated herein.

      In the event that SAMSUNG determines, in its sole discretion, that the product suffers from material defects and does not substantially conform to the published specifications under normal use, as long as You own the product, SAMSUNG will, at its option and subject to the conditions and exceptions stated in this Agreement, either: (1) replace the product with equivalent or greater capacity and functionality; or (2) refund Your purchase price, less any rebates. Proof of purchase showing information including but not limited to the date and place of purchase and the reseller’s name may be required.

      This Agreement Sets Forth Samsung's Entire Liability And Exclusive Remedy Available To You For Your Warranty Claim. Samsung Disclaims All Other Express And Implied Warranties, Including But Not Limited To Any Implied Warranties Of Merchantability, Fitness For A Particular Purpose, And Non-Infringement. In No Event Shall Samsung, Its Suppliers, Or Any Affiliates Be Liable For Any Indirect, Consequential, Incidental, Or Special Damages, Any Financial Loss, Or Any Lost Data Or Files, Even If Samsung Has Been Advised Of The Possibility Of Such Damage And Notwithstanding The Failure Of Essential Purpose Of Any Limited Remedy. In No Event Will Samsung's Liability Exceed The Amount Paid By You For The Product. These Limitations And Exclusions Apply To The Fullest Extent Permitted By Applicable Law. If Implied Warranties Cannot Be Disclaimed Under Applicable Laws, Then To The Extent Permitted, Such Implied Warranties Are Limited To The Duration Of The Express Warranty.

    • Warranty Limitations

      Warranties provided herein do not extend to any use of the product for or with continuous recording instruments or any other write-intensive devices, including without limitation security cameras, surveillance systems, dashboard cameras, black box cameras, internet protocol/network cameras, continuous recording set top box devices, continuous data logging devices like servers, dedicated devices for benchmarking tests, or the primary drive for certain devices, and any other excessive uses.

      SAMSUNG is not responsible for any failure or defect arising out of the presence of or use with a third party product, software, or component, whether authorized or not. This warranty is void if the product was not used in strict accordance with its instructions or was damaged as a result of improper installation, misuse, unauthorized repair, modification, or accident. In the case of replacements, ownership of the original product will be transferred to SAMSUNG and SAMSUNG will not return the original product to you. Data recovery is not covered under this warranty and is not part of the replacement process. SAMSUNG is not liable for data loss or corruption in any cases.

      You agree that the product shall not be used in any life support systems or other applications where failure could cause injury or threaten life. SAMSUNG disclaims any and all liabilities in connection with, arising out of, or related to, any such use of the product.

      SAMSUNG's warranty does not cover products which, for example, have been received improperly packaged, altered, or physically damaged, as further described in the list below. Products must be inspected upon receipt. You can refer to a non-exhaustive list of examples of the warranty limitations below.

      • Improperly packaged or shipped, including the use of non-qualified shipping containers
      • Any alterations, modifications, or physical damage to the product, including but not limited
      to, deep scratches
      • Any alterations, modifications, or removal of any SAMSUNG labels on the product
      • Tampered with or missing tape seals or serial numbers

      Warranty service may not be provided unless the product is returned to an authorized return center in the region of your purchase. You hereby acknowledge and agree that each region may have regional specific warranty implications that may change the terms and conditions of this Agreement in its specific application to You.

    • Governing Laws & Jurisdiction

      • This Agreement shall be governed by and construed in accordance with the laws of India.
      • All disputes and differences of any kind whatever arising out of or in connection with this agreement shall be referred to and finally resolved by a sole arbitrator appointed by SAMSUNG.
      • The arbitration proceedings shall be governed by the (Indian) Arbitration and Conciliation Act, 1996 and the seat of such arbitration shall be in New Delhi, India. The language of arbitration shall be English and the decision of the arbitrator shall be final and binding on the Parties.

    • SAMSUNG Portable-SSD Limited Warranty

      SAMSUNG Portable-SSD Limited Warranty For All Samsung Portable-SSD :

      Thank you for purchasing a SAMSUNG Portable-Solid State Drive (the “Product”). SAMSUNG values your business and always attempts to provide you the very best quality of service.
      PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE PRODUCT PROVIDED BY SAMSUNG ELECTRONICS CO., LTD. (“SAMSUNG”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS SAMSUNG SSD LIMITED WARRANTY STATEMENT (“AGREEMENT”).

    • A. Warranty Policy

      SAMSUNG warrants to the purchaser of the Product in its original sealed packaging (“You”) that the Product is free from defects in material and workmanship, subject to the conditions stated herein, for THE LIMITED WARRANTY PERIOD, WHICH DURATION IS SPECIFIED IN SECTION B OF THIS AGREEMENT, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING.
      In the event that a valid proof of purchase is not available, the limited warranty period will be determined by the date of manufacture.
      In the event SAMSUNG determines, in its sole discretion, that the Product suffers from defects in material or workmanship and does not substantially conform to the published specifications under normal use, for as long as You own the Product and during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, SAMSUNG will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to SAMSUNG if SAMSUNG is unable to repair or replace the Product. In the case of replacements, SAMSUNG may replace Your Product with one that was previously used, repaired and tested to meet SAMSUNG specifications. The warranty period for repaired and replaced products will be applied for the longest of the remainder of the original warranty period or ninety (90) days. The returned Product for replacement service will not be sent back to You. However, in the case of NTF (No Trouble Found) through a diagnosis, Your Product will be sent back to You. You should always back up important data and SAMSUNG shall not be responsible for any loss of data under any circumstances. This warranty is provided only to You and is not transferable.

    • B. Limited Warranty Condition (Period)

      Product : Portable SSD T5
      Capacity : 250GB/500GB/1TB/2TB
      Product Warranty Policy (Period) : 3 years

    • C. Extent of the Limited Warranty

      The warranty stated herein shall NOT apply if: (i) the Product was not used in accordance with any instructions (http://www.samsung.com/portable-ssd), (ii) the Product was not used for its intended function and environment (iii) any failure or defect arose out of the presence of a third party product, software or component, whether authorized or not, (iv) any failure or defect was a result of improper installation or testing, misuse, neglect, unauthorized repair, modification, accident, or other external causes, (v) If the Product has been purchased from a place outside the territory of India including third party online portals, OR (vi) there exists any other circumstances which SAMSUNG determines is evidence of a breach of this Agreement by You.You acknowledge and agree that the Product is not designed for and shall not be used in, including without limitation, life support systems, critical care, medical or safety equipment, or other applications where failure could result in loss of life or personal or physical harm, or any military or defense application, or any governmental procurement to which special terms or provisions may apply. Accordingly, SAMSUNG disclaims any and all liability in connection with, arising out of, or related to, any such use of the Product and you assume all risks arising from any such or similar application of the Product.
      SAMSUNG’s warranty does NOT cover any costs and expenses relating to Product overhaul/assembly and data recovery for repairs or replacements. SAMSUNG’s warranty also does NOT cover Products which, by way of example, have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. You can refer to a nonexhaustive list of examples of the warranty exclusions below:
      – Improperly packaged or shipped, including use of non-qualified shipping container;
      – Any alterations, modifications, or physical damage of the Product, including but not limited to, deep scratches;
      – Any alterations, modifications, or removal of any SAMSUNG labels or barcodes on the Product;
      – Opened Product casing;
      – Tampered or missing serial number intentionally.

    • D. Warranty Limitations and Limitations of Liability

      EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN, SAMSUNG DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
      NONINFRINGEMENT, AND COURSE OF DEALING AND USAGE OF TRADE. ALL EXPRESSED AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.
      THIS AGREEMENT CONTAINS SAMSUNG’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS AGREEMENT. IN NO EVENT SHALL SAMSUNG, ITS SUPPLIERS OR ANY AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, ANY FINANCIAL LOSS OR ANY LOST DATA OR FILES, EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IN NO EVENT WILL SAMSUNG’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. THESE LIMITATIONS AND EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

    • E. Law and Jurisdiction

      This Agreement shall be governed by and construed in accordance with the laws of the Republic of India (excluding conflict of law’s provisions which may direct the application of another jurisdiction’s laws). All disputes, controversies or claims between the parties arising out of or in connection with this Agreement (including its existence, validity or termination) shall be subject to the jurisdiction of courts located in New Delhi.
      For more information, please visit http://www.samsung.com/portable-ssd and http://www.samsung.com/support

      Country : India
      Service Center Name : Supertron Electronics Pvt. Ltd
      Address : Supertron Electronics Pvt Ltd, 73 Metcalf Street, Kolkata, 700013
      Telephone : 033-22258907