Warranty Information

Warranty Information

Warranty Information Warranty Information

Audio Visual Related Products

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      36 Months
      24 Months - Only for Digital Camcorder[Miniket]

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • Product Warranty Excludes the Following

      THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Galaxy Camera(GSM/LTE) - 12 Months
      Battery pack, skin cases, carrying straps or any other accessories are not covered under warranty.
      Consumables - 12 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The warranty card is not duly filled and mailed back / submitted to the nearest Authorized Service Centre of the company within 2 weeks of purchase.
      2. The completed warranty card is not presented to the service engineer at the time of repairs being undertaken / requested.
      3. The product is not purchased from an Authorized SAMSUNG sales dealer.
      4. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      5. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      6. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      7. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      9. The original serial number is removed, obliterated or altered from the product.
      10. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      11. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      12. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      13. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      14. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      15. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      16. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

Mobile Phones

    • Warranty Period

      GSM/CDMA -> Handset/Bluetooth : 12 Months
      GSM/CDMA -> Battery : 12 Months
      GSM/CDMA -> Earpiece, hands free, T flash card, Data Cable, AV Out Cable, S-pen, Plug-in Speaker : 6 Months
      CDMA /GSM Charger [Desktop/Travel] : 6 Months

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      9. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

Home Appliance Related Products

    • Warranty Period

      24 Months
      Fully Automatic Front loading(Pre July 2015) - 24 Months
      Fully Automatic Front loading(July 2015 onward) - 36 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Comprehensive – 12 Months
      Compressor – 60 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Comprehensive – 12 Months
      Compressor – 60 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. The warranty does not cover demonstration/ installation of the product purchased.
      8. During installation of the product, a standard installation charge is levied based on required material under normal circumstances . In case the installation requires additional material like pipes, wood logs, switches, wire etc., it will be charged over & above the standard installation charges.
      9. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      10. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      11. The warranty does not cover accessories external to the system.
      12. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      13. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      15. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      16. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      12 Months

    • Warranty Terms

      1.This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES :

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      Air Purifier - 12 Months
      Dish Washer - 24 Months
      Vacuum Cleaner - 12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES :

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

IT Related Products

    • Warranty Period

      TFT upto 15" - 12 Months
      CDT upto 15" - 24 Months
      All LCD-TFT monitors 17" or greater - 36 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

    • Warranty Period

      12 Months including battery

    • Warranty Terms

      1. The warranty is confined to the first purchaser of the product only and is not transferable. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repairs under warranty period shall be carried out by the company authorized personnel only. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines).
      3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk.
      4. Calls registered with the centralized helpline / Authorized Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
      5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      6. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
      7. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      8. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. The product is not purchased from an Authorized SAMSUNG sales dealer.
      2. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel.
      3. Defects caused by improper use, as determined by the Authorized Service Centre / Company personnel.
      4. Warranty shall be void if product has failed under certain conditions/types(example: Water logging, misuse etc.)
      5. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel.
      6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
      7. The original serial number is removed, obliterated or altered from the product.
      8. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service center or to the purchaser's residence.
      9. Defects caused by household pets, rats, cockroaches or any other animals or insects.
      10. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
      a. Third party claims against customer for losses or damages.
      b. Loss or damages to records, information or data.
      c. Economic consequential damages including lost profits.
      d. Customer is advised to take back up for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
      e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
      11. Warranty does not cover any third party software, settings, content, data or links, whether included/downloaded in product.
      12. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
      13. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorized by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party is unauthorized access to services, other accounts, computer systems or networks. This unauthorized access can take place through hacking, password-mining or through a variety of means.
      14. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

    • Warranty Period

      12 Months

    • Warranty Terms

      1. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a Pre-Requisite to claim warranty.
      2. Repair or replacement will be carried out through the Company's Service Centre (Refer the list) or its Authorized Service Centre or its Dealer's Service Centre.
      3. For units installed beyond the municipal limits of the jurisdiction of the authorized service Centre/company's service Centre/authorized dealer's service Centre, all expenses incurred in collection the unit or part/s thereof from the company's service Centre/authorized service Centre/authorized dealer's service Centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
      4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
      5. The company or its authorized service Centre/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
      6. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service Centre on charges and warranty for unexpired period to continue.
      7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase.
      8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
      9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
      10. The warranty does not cover accessories external to the system.
      11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
      12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
      13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
      14. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only.
      15. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.

    • THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

      1. Repair due to misuse/third party repair attempts are not covered in warranty.
      2. Warranty does not cover repair due to external factors/medium/data types.
      3. If the product is not used as per its usage specifications(example: Personal, Commercial etc.)
      4. If the product has failed under certain conditions/types(example: Water Logging, Misuse etc.)
      5. The original serial number is removed, obliterated or altered from the machine or cabinet.
      6. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.