Warranty Information

product Info

Product
TV
Warranty Period
1 Year
Part Not Covered
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Camcorder
Warranty Period
1+2 Years
(After warranty period standard depreciation policy will be applicable on case-to-case basis.)
Part Not Covered
Accessories / Battery
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Washing Machine
Warranty Period
2 Year
Part Not Covered
Outer still casing / Top lid
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10.Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Microwave Oven
Warranty Period
1 Year
Part Not Covered
Main door / Door Plastic
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Audio / DVD
Warranty Period
1 Year
Part Not Covered
Connector & Antenna Wires
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
MP3 Player
Warranty Period
1 Year
Part Not Covered
Accessories(Headphone)
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Refrigerator
Warranty Period
Comprehensive - 1 Year
Compressor - 5 Years
Part Not Covered
Plastic / Glassware / Bulb / Tube
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 11. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 12. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 14. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
AIR Conditioners
Warranty Period
Comprehensive - 1 Year
Compressor - 5 Years
Part Not Covered
Air Filter / Front Grill
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Mobile Phones
Warranty Period
GSM/CDMA -> Handset/Bluetooth : 12 Months
GSM/CDMA -> Battery, Earpiece, hands free, T flash card, Data Cable, AV Out Cable, Plug-in Speaker : 6 Months
CDMA Charger -> 12 Months
GSM Charger (Desktop/Travel) -> 6 Months
Part Not Covered
  • 1. The warranty is confined to the first purchaser of the product only and is not transferable.
  • 2. Repairs under warranty period shall be carried out by the company authorised personnel only. The details of service centres / support required are available at the company website www.samsung.com/india or in the centralised helpline (30308282 from mobiles, 1800 110011 from MTNL/BSNL Lines).
  • 3. For units installed beyond the municipal limits of the jurisdiction of the company's Authorised Service Centre, it is responsibility of the purchaser to contact the nearest authorised service centre and bring the unit to the authorised service centre at purchaser's cost and risk.
  • 4. Calls registered with the centralised helpline / Authorised Service Centre, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. The company does not undertake responsibility on the quality of software being used by purchaser.
  • 5. In the event of repairs of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 6. Any change of address by the original purchaser shall be intimated to the concerned authorised service centre by the purchaser, and warranty will be applicable only after inspection of the unit and clearance of Condition by Authorised Service Centre personnel.
  • 7. In case of any damage to the product / misuse detected by the authorised service centre personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim/s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company¡¯s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorised Service Centre of the company within 2 weeks of purchasing under such an offer, at the purchaser¡¯s cost and risk only.
  • 11. Only Carry in repairs is applicable for Yepp Player / Camcorders / Digital Still Camera / Note PC / OMS / HHD.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back / submitted to the nearest Authorised Service Centre of the company within 2 weeks of purchase.
  • 2. The completed warranty card is not presented to the service engineer at the time of repairs being undertaken / requested.
  • 3. The product is not purchased from an Authorised SAMSUNG sales dealer.
  • 4. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorised service centre / company personnel.
  • 5. Defects caused by improper use, as determined by the Authorised Service Centre / Company personnel.
  • 6. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorised personnel, as determined by the company personnel.
  • 7. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit.
  • 8. The original serial number is removed, obliterated or altered from the product.
  • 9. Defects due to causes beyond control like lighting, abnormal voltage, acts of god or while in transit to service centre or to the purchaser's residence.
  • 10. Defects caused by household pets, rats, cockroaches or any other animals or insects.
  • 11. Under no circumstance the company is liable for loss directly or indirectly for any of the following:
    • a. Third party claims against customer for losses or damages.
    • b. Loss or damages to records, information or data.
    • c. Economic consequential damages including lost profits.
    • d. Customer is advised to take backup for hard disk contents before handing over the unit for repair. The company shall not provide hard disk backup service.
    • e. In case of repair, hard disk contents may be destroyed and customer will not be informed in advance. The company shall not be liable for any data, records or program lost due to repair.
  • 12. Warranty does not cover user manuals or any third party software, settings, content, data or links, whether included/downloaded in product.
  • 13. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays).
  • 14. Warranty does not cover defects or alleged defects caused by the fact that the product was used with, or connected to, a product, accessories, software and/or service not manufactured, supplied or authorised by SAMSUNG or was used otherwise than for its intended use, Defects can be caused by viruses from your or from third party¡¯s unauthorised access to services, other accounts, computer systems or networks. This unauthorised access can take place through hacking, password-mining or through a variety of means.
  • 15. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified.

product Info

Product
Multi Function Product
Warranty Period
1 Year Onsite
Part Not Covered
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Monitors
Warranty Period
24 months from date of purchase / 27 months from month of manufacture whichever is earlier ( for 15" CDT monitors).

36 months from date of purchase / 39 months from month of manufacture whichever is earlier (for 17" or greater CDT monitors and all LCD-TFT monitors).

12 months from date of purchase / 15 months from the month of manufacture whichever is earlier (for all plasma monitor models).
Part Not Covered
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence

product Info

Product
Optical Disk Drive
Warranty Period
15 months warranty from Date of Manufacture OR
12 months warranty from Date of Purchase, whichever is earlier.
Warranty is limited to units manufactured up to Dec-2013.
Part Not Covered
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 11. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 12. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 14. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Note PC
Warranty Period
The company provides 12 months Carry - In repair service on all parts including battery.
Part Not Covered
  • 1. This Warranty is confined to first purchaser of the product and is not transferable. Repair or replacement will be carried out through the Company's Service Centers or it's Authorized Service Centers or it's Dealer's Service Centers. The details of such service points can be obtained from our website www.samsung.com/in.
  • 2. For units installed be yond the municipal limits of the jurisdiction of the authorized service centre/company's service centre/authorized dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorized service centre/authorized dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 3. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty.Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 4. The company or it's authorized service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 5. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty, subject to obtaining clearance from SAMSUNG Authorised Service Center, post inspection of the unit by SAMSUNG Authorised Service Center/personnel. Warranty for the unexpired period shall continue provided:
    • a. After the product is inspected by the concerned service centre and the product is found free from transit damage.
    • b. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased. In case of any specific requirements, please contact your reseller/dealer.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover accessories external to the system.
  • 11. The warranty is issued at New Delhi, and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
  • 13. Repairs during warranty period shall be carried on "Carry" In basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre, which are extra as per rules of the company.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any further clarifications or information, on warranty please contact CS Department, SAMSUNG India Electronics Ltd. (IT Division), IFCI Tower, 7th & 8th Floor, 61, Nehru Place, New Delhi - 110 019, E-Mail: support.india@samsung.com.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 2. The product is not purchased from an Authorised SAMSUNG dealer.
  • 3. The product is not used according to instructions given in the instruction manual.
  • 4. Defects caused by improper use as determined by the company personnel.
  • 5. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 6. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 7. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 8. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.
  • 9. Defects caused by household pets, rats, cockroaches or any other animal or insect.
  • 10. Normal wear and tear of parts (which age over period of time/usage) like color fade, scratches on LCD panel, color changes.

product Info

Product
Digital Still Camera
Warranty Period
1 Year - for units sold till Sep 07
1+1 Year - for units sold from Oct 07 and onwards
(The company provides "Carry-In" repair service including parts and labour, however warranty for battery pack, skin cases, carrying straps or any other accessories are not covered under warranty.)
Part Not Covered
Battery Pack, Skin cases, carrying
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 4. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 5. Any change of address shall be intimated to concerned service centre for continuation of warranty. Warranty for the unexpired period shall continue after the concerned service centre inspects the product and the product is found free from transit damage.
  • 6. The warranty does not cover demonstration/ installation of the product purchased.
  • 7. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 8. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 9. The warranty does not cover an accessories external to the system.
  • 10. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 11. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 12. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 13. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 14. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.
  • 15. The company is liable to provide the service support only for the models sold and marketed by SAMSUNG India Electronics Limited. International warranty will only be applicable post verification by company authorised service centre.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.

product Info

Product
Fax Machine
Warranty Period
1 Year
Part Not Covered
  • 1. This warranty is confined to the first purchaser of the product only.
  • 2. Repair or replacement will be carried out through the Company's Service Centres (Refer the list) or it's Authorised Service Centres or it's Dealer's Service Centres.
  • 3. For units installed beyond the municipal limits of the jurisdiction of the authorised service centre/company's service centre/authorised dealer's service centre, all expenses incurred in collection the unit or part/s thereof from the company's service centre/authorised service centre/authorised dealer's service centre, as well as expenses incurred in connection with deputing of service personnel/ technicians towards to and fro travel, conveyance and other incidentals etc. will be borne by the customer.
  • 4. In the event of repairs/replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
  • 5. The company or it's authorised service centre/ service dealer, reserves the right to retain any part/s or component/s replaced at it's discretion in the event of a defect noticed in the equipment during the warranty period.
  • 6. Any change of address shall be intimated to concerned service centre for continuation of warranty. 6b. Warranty for the unexpired period shall continue after the product is inspected by the concerned service centre and the product is found free from transit damage. The customer shall have to pay a visiting charge towards inspection, as applicable. 6c. In case of any transit damage, the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue.
  • 7. The warranty does not cover demonstration/ installation of the product purchased.
  • 8. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower.
  • 9. In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
  • 10. The warranty does not cover an accessories external to the system.
  • 11. The warranty is issued at New Delhi , and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
  • 12. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be detective.
  • 13. Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
  • 14. The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre.
  • 15. Any part/s of the system replaced by the company at it's discretion shall be with a functionally operative part.

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

  • 1. The warranty card is not duly filled and mailed back to the service centre for registration by the purchaser.
  • 2. The completed warranty card is not presented to authorised personnel at the time of repair.
  • 3. The product is not purchased from an Authorised SAMSUNG dealer.
  • 4. The product is not used according to instructions given in the instruction manual.
  • 5. Defects caused by improper use as determined by the company personnel.
  • 6. Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.
  • 7. Installation/ repair work is carried out by persons/agency other than authorised by the company.
  • 8. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
  • 9. The original serial number is removed, obliterated or altered from the machine or cabinet.
  • 10. Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser's residence.