What is Smart Tutor in Samsung Smart Phones?

Smart Tutor is a tool provided by Samsung by which the customers Smartphones can be remotely handled by the Technical Expert. The Technical Experts can look up / control the customers Smartphones screen sitting at a remote location and can troubleshoot the issues in the customer phone.  

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely :

● Diagnose your Smartphone. 
● Customize the Smartphone setting for you (Picture, Sound, etc).
● Backup & Restore your customized setting. 
● Reset your Smartphone to the factory default. 
● Install the latest firmware.  

Supported Mobile Operating Systems :

● Froyo
● Gingerbread
● Honeycomb
● Icecream Sandwich
● Jelly Bean

● Kitkat 

● Lollipop 

NOTE :

1. "Smart Tutor" works with Android OS(Above Android 2.2)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. There should be proper Internet Connection in your device.