What can we do for you?
 What can we do for you?

Product Support

WhatsApp Chat

For your convenience, you can now WhatsApp us
via the link below or text us on this number: 083 726 7864
Available: Monday – Friday 08h00 – 17h00
Closed: Weekends and Public Holidays
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Live Chat Support

Available: Monday - Friday 08h00 - 17h00
Closed: Weekends and Public Holidays
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Email Support

Send an email, and get a next response.
Message us

Samsung Online Store Enquiries

Mon-Fri 08h00 - 17h00
Closed on Weekends and Public Holidays
Contact number : 0860 491 600
email: zaestore@samsung.com

Phone Support

Call to speak to a customer service rep.


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If you are unable to find the specific information you are looking for on our web pages, please call us. We will find it for you.

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General Questions

Please e-mail us with any questions or feedback about our website.
E-mail Samsung

Voice of Customer

Our customer service team is always willing to answer your proposal concerning Samsung Service. Your message will be promptly handled under the direct supervision of our executive management.
Email: zaservice@samsung.com

Report Fraud

Report any fraudulent activities anonymously.
Email: africa.audit@samsung.com
Contact us on 0860 726 7864

Corporate Citizenship

Please e-mail all social development proposals and donation requests to:
ssa.cc@samsung.com
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