Mobile Services
We provide service across all verticals.
Extended Warranty
Get extended warranty coverage beyond the standard manufacturer’s warranty period – so that you can focus on your business and enjoy smart support from your devices.
Accidental Damage Handling (ADH)
Protect your devices from the unexpected – like screen damage or breakage – without breaching your warranty conditions or worrying about the financial impact of unexpected repairs and even your business.
*Terms & Conditions Apply
*Terms & Conditions Apply
Regular Preventative Maintenance
Keep your devices running at peak performance with scheduled
maintenance and enjoy complete convenience for your business.
Get help detecting and fixing issues early, reduce the hassle of managing device upkeep independently, and ensure optimal performance, reliability, and device longevity throughout the year.
Doorstep Support
No time to visit us? We’ll come to you. From pickup of your device from your home or office to delivery, eliminating the need for you to visit a service centre. Our highly efficient door-to-door repair service saves time while ensuring expert maintenance.
Total care. Total Assurance. Total Control.
Samsung provides an array of solutions, products and services specifically designed for your industry.
Explore our full range of specialised solutions carefully design to meet your needs and requirements.
Service Network
Whether it's a product repair or just some help and advise, there will be an authorised service location nearby that can help you.
All are fully trained and use genuine Samsung parts in all repairs. Explore and access different locations at your convenience.
Protection Plans
Device protection plan to maximise your business continuity.
Extended assurance of protection for your device from the experts who know it best.
Maintenance Plans
Samsung provides an array of solutions, products and services specifically designed for your industry.
Explore our full range of specialised solutions carefully design to meet your needs and requirements.
Mobility Service
Enjoy Onsite Pick-up, Delivery service and support during peak season and at rural areas.
24/7 Chat Support
Get in touch with our multi-lingual experts through various channels: Voice/ LiveChat/WhatsApp/E-mail.
Remote Management
Our online tools like Remote Management and Visual Interaction are available to support your business on the spot.
Key Features
|
Features |
Mobile & Tablets |
|---|---|
|
Standard Product Warranty |
Up to 3 years
Repair of product when defect occurs due to manufacturing defect |
|
Extended Warranty*
(Maximum Extension) |
Total 4 years (Max 3 + 1 years)
Repair of product when defect occurs due to manufacturing defect |
|
Accidental Damage Handling |
Up to 2 years
Terms & Conditions Apply |
|
Customised Services (How to?) |
Regular Preventive Maintenance (periodic visit)
Tailored service solutions to meet your business goals |
|
Convenient Repairs |
Walk-in or Doorstep Support |
|
Unparalleled Support (Call Agents) |
Remote Management |
*Service features are offered on payable basis
+971 54 726 7864
Live Chat
FAQs
Learn more about our products
service.b2b@samsung.com
Contact Us
UAE: 800-726222 | Monday to Friday (9AM to 7PM)
Qatar: 800-2255 | Sunday to Thursday (9AM to 7PM)
Kuwait: 183-2255 | Sunday to Thursday (9AM to 7PM)
Bahrain: 8000-4726 | Sunday to Thursday (9AM to 7PM)
Oman: 800-72627 | Sunday to Thursday (9AM to 7PM)
