Galaxy Store
galaxy-storeSolutions & Tips
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How to use the device
How do I cancel a subscription in Galaxy Store
FAQ for Apps & Services. Find more about How to cancel a subscription in Galaxy Store
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How to use the device
How to check my purchase history and update apps in Galaxy Store
FAQ for Apps & Services, How to check my purchase history and update apps in Galaxy Store
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How to use the device
How do I enable push notifications from Galaxy Store?
FAQ for Apps & Services. Find more about How do I enable push notifications from Galaxy Store with Samsung Support.
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General
Do I need a Samsung account to download an app
FAQ for Apps & Services. Find more about do I need a Samsung account to download an app.
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General
How to report intellectual property infringement in Galaxy Store
FAQ for Apps & Services. Find more about How to report intellectual property infringement with Samsung Support.
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Security/Privacy
How to solve an error when downloading an app from Galaxy Store
FAQ for Apps & Services. Find more about How to solve an error when downloading an app from Galaxy Store with Samsung Support.
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Payment
Why didn't I receive the in-app item after payment?
FAQ for Apps & Services. Find more about Why I didn’t receive the in-app item after payment with Samsung Support.
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Payment
Can I get a refund for an app or in-app item?
FAQ for apps & services. Find more about Can I get a refund for an app or in-app item with Samsung Support.
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Payment
How do I register and use coupons in Galaxy Store
FAQ for Apps & Services. Find more about How to register and use coupons in Galaxy Store with Samsung Support.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartThings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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How to use the device
The updated trash feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet’s My Files, Gallery, or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Galaxy Maintenance Mode
Galaxy Maintenance mode, Maintenance, Mode
Contact Info
Call us
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+88 08000 300 300 [Local Toll Free Helpline]
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
