It is critical for today’s retailers to keep operations up and running across every channel, from restocking shelves and managing inventory to fulfilling online orders and handling curbside pickups. Retail employees rely on mobile devices for these tasks, often using them for four hours or more each day. Unfortunately, more than half of retail workers report cracked screens or battery failures, and half say that when a device fails the entire delivery chain breaks¹.

Consumer devices frequently break down due to the types of tasks performed in the retail industry. Hot warehouses cause overheating; wet parking lots damage fragile tablets, and batteries often die mid-shift. More than 33% of retail workers say device failures delayed their work by over one hour, with many experiencing ripple effects across supply chains² . Frequent replacements add costs and frustrate employees. 

Built to MIL-STD-810H³ and IP68⁴ standards, Samsung rugged devices offer additional protection. Associates who once expected devices to fail now use technology that keeps working regardless of the environment and function.

Replaceable batteries⁵ and POGO⁶ chargers keep devices powered from open to close. Associates swap batteries on the spot and continue their tasks without interruptions.

Devices integrate with existing mobile PoS and operations software, improving real-time accuracy. The Galaxy Tab Active5 Pro’s NFC feature⁷ allows customers to make payments directly on the tablet. In addition, the scanning feature allows staff to scan tags quickly and reliably to eliminate errors and maximize uptime⁸.

With straps and mobile PoS functionality, associates move easily between warehouse, aisles and curbside. They serve customers wherever they are, fulfilling orders quickly and replenishing shelves on the go.

Knox Mobile Enrollment makes rollout simple, allowing IT administrators to assign and activate devices for staff across multiple locations without disruption.

Retail teams can now serve customers without interruption, manage inventory in real time and deliver curbside orders more efficiently. In the retail sector more than 50% of workers face device failures which directly impact the delivery chain and customer experience¹⁰. Rugged devices provide retailers more assurance that omnichannel operations remain on track. Samsung rugged devices improve operational uptime while also reducing overhead costs due to minimal breakage and longer device life cycle. Ultimately, retail employees are able to spend less time troubleshooting and more time focusing on delivering the best possible customer experience.

Explore the Galaxy XCover7 Pro and Galaxy Tab Active5 Pro and see how they help retailers streamline omnichannel operations.