Case Study

How Rugged Devices Power Real Time Decision Making in Remote Oilfields

Sep 14. 2025

Overview

In remote oil and gas fields, engineers travel hours to reach sites where they face dust, vibration, heat and cold. Devices act as lifelines, enabling them to capture data, coordinate with their teams and complete critical work. Three in four oil and gas workers say their devices are critical to their jobs and use them for more than five hours each day, yet 40 percent experienced three or more failures in the past year¹. In places where the nearest road is five hours away, crews know how important their device’s functionality on site is.

Challenges

Oilfield teams struggle with devices that break under pressure. Dust and moisture damage ports, cracked screens appear after routine drops and batteries drain before shifts end. Nearly two-thirds of workers reported delays of more than an hour due to device failures, with many losing entire days traveling back for replacements². Devices without the ability to handle tough conditions cannot be taken onto volatile sites, leaving workers without tools in the moments they need them most.

tab active5pro

Solution

Rugged design

Devices meet MIL-STD-810H³ standards and withstand dust, water, drops and extreme temperatures⁴. Workers can rest easy knowing their Rugged devices will be there during their toughest shifts⁵.

Safe to carry into volatile sites

Devices that allow teams to bring them into sensitive environments without hesitation. This keeps crews focused on the task ahead.

Configured for remote workflows

Programmable keys and customizable software let engineers access critical apps instantly. Launching schematics, logging data or pulling up site reports happens in seconds, saving valuable time when every minute counts.

Power that keeps crews in the Field

Replaceable and hot-swap batteries⁶ prevent devices from powering down during long shifts. With 95 percent of workers saying batteries must last their entire shift, this capability means crews stay operational all day without wasting trips back to base⁷.

Results⁸

Field teams using Rugged devices are confident their devices function through dust, cold and shocks while staying powered for the entire shift. Programmable keys help teams communicate more effectively to ensure full alignment and coordination when completing a complex task.

In an industry where nearly 40 percent of workers experienced three or more device failures last year⁹, Samsung Rugged devices will help teams stay productive and connected even in remote and harsh conditions.

Learn more about the Galaxy XCover7 Pro and Galaxy Tab Active5 Pro and how they keep oil and gas teams productive in the toughest environments.

xcover
  • ¹ Based on a 2025 survey given to 101 randomized oil/gas/mining workers across Canada.
  • ² See footnote 1.
  • ³ This device passed military specification (MIL-STD-810H, a United States Military Standard) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810H testing. Samsung does not guarantee device performance in all extreme conditions.
  • ⁴ IP68 rating means that the device is protected against ingress of dust, and of static freshwater at up to 1.5 meters for up to 30 minutes, under certain defined test conditions. Individual results may vary. IP68 rating does not mean that the device is waterproof. Not advised for beach or pool use. Rinse residue/dry after wet.
  • ⁵ See footnote 1.
  • ⁶ Additional battery sold separately. For extra replaceable batteries, only Samsung certified products are compatible for use.
  • ⁷ See footnote 1.
  • ⁸ Results based on feedback received from select Rugged customers, reflecting their personal experiences. Actual results may vary.
  • ⁹ See footnote 1.