Thanks to advances in digital technology, the Finance sector is thriving. Mobile solutions allow customers to engage effectively with their money and service providers. For financial services providers, there is huge potential to add value and differentiate their product.

But with these new opportunities come challenges. It’s a competitive marketplace with high demand for digitally-skilled advisors and the threat of cybercrime is ever-present. Customers and providers alike need to know they’re using technology they can trust.

Financial services and banking are taking on a different shape. As customers move to mobile, in-branch staff may adopt more advisory roles. Customers expect to work collaboratively, side-by-side with their financial advisors as part of this evolution.

These new financial advisors need readily shareable information at their fingertips, helping them build a closer relationship with their customers, in-branch or on the go.

It’s not just in-branch where flexibility matters. Financial services is a mobile, digital-first sector at every level, from everyday banking to neobanking, insurance, mortgages and more.

The industry is also highly competitive. Fintech innovators provide new forms of money management to clients via desktop and mobile, with service excellence making all the difference. It’s crucial that advisors are mobile so they can meet clients on the go.

Digital transformations in banking and finance mean they must be equipped with the latest tools to deliver on financial products, from current accounts to stocks and shares. Samsung DeX-enabled devices, like Galaxy S21 Ultra 5G, Galaxy Note20+ 5G and more, give advisors the power of a desktop and the flexibility they need to help connect with clients quickly and securely.

Unfortunately, more tech-enabled finance means more potential cybercrime. Phishing, malware and data breaches are all on the rise, so advisors must seek to protect themselves and their clients from potential attacks.

Knowing they can more securely connect with clients remotely or in-person is critical for financial advisors. Thankfully, defence-grade Knox security – built-in and operational out of the box – provides better protection for confidential information.

Armed with intuitive and better secured technology, providers can rise to their customers’ needs, now and in the future.