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Samsung Members Community
![Samsung Members Community]()
![Samsung Members Community]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Data Transfer Guide
![Data Transfer Guide]()
![Data Transfer Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Smart Switch Guide
![Smart Switch Guide]()
![Smart Switch Guide]()
Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Check out how you can take better care of your battery through proper use and charge.
Interactive Guides
![Interactive Guides]()
![Interactive Guides]()
Check out the simulators for mobile phones, TV, IT products, and Home Appliances of Samsung. Learn how to use the product interactively.
Samsung Notebook International Warranty
![Samsung Notebook International Warranty]()
![Samsung Notebook International Warranty]()
Get your Notebook serviced in overseas countries.
Samsung Service:Terms & Conditions - Privacy Policy
![Samsung Service:Terms & Conditions - Privacy Policy]()
![Samsung Service:Terms & Conditions - Privacy Policy]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair.
When maintenance mode is enabled, access to customer data within the device is restricted.
Please click here(link to the FAQ] to find out more about maintenance mode.
When maintenance mode is enabled, access to customer data within the device is restricted.
Please click here(link to the FAQ] to find out more about maintenance mode.
eco conscious service
Take a look at some of Samsung Support’s Eco-conscious initiatives.
Back up & Restore data
![back up and restore icon]()
![back up and restore icon]()
Find out the various ways to backup and restore data on your Galaxy device.
How to
Interactive TV Simulator
Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
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Online Support
Service Notice
Dear our Value customers, Ramadan Kareem.
Please note that our service center working hours will be as below during Ramadan , for further support you can contact us via WhatsApp
Please note that digital support channels (WhatsApp & Live Chat) will be unavailable daily from 6:30 PM to 7:30 PM.
Period: 18 of Feb ~ 19 of Mar
Jordan: 10:00 ~ 16:00 & 21:00-24:00 (Amman, Zarqa & Irbid please contact us for more details).
Iraq: 9:00 ~16:00 & 20:00-24:00 (Jibal Baghdad & Basra only).
Lebanon: 9:00 ~ 16:00 & 19:00-21:00 only Mobile Phone
Please note that our service center working hours will be as below during Ramadan , for further support you can contact us via WhatsApp
Please note that digital support channels (WhatsApp & Live Chat) will be unavailable daily from 6:30 PM to 7:30 PM.
Period: 18 of Feb ~ 19 of Mar
Jordan: 10:00 ~ 16:00 & 21:00-24:00 (Amman, Zarqa & Irbid please contact us for more details).
Iraq: 9:00 ~16:00 & 20:00-24:00 (Jibal Baghdad & Basra only).
Lebanon: 9:00 ~ 16:00 & 19:00-21:00 only Mobile Phone