Optimal Battery Usage Environment

Galaxy is designed to perform best at 0° ~ 35°C.
Continuous use or charging in extreme temperatures may accelerate battery deterioration.
Temporary exposure to extreme temperatures will activate the device's safeguards to minimise damage,
and charging will be limited to protect the battery from overheating.

Prevent Unexpected Shutdowns.

Use the device at room temperature (0°~35°C).

Extended use or storage at temperatures above 35°C or below 0° will reduce battery performance
and may lead to unexpected shutdowns and a shorter battery life.
In this case, let the device adjust to an appropriate temperature (0°~35°C) before use.

Do not use or place your device in hot environments, like a hot car on a summer day, for extended periods of time.
Do not place or store your device in cold environments, like below-zero temperatures during wintertime.

If you're experiencing frequent shutdowns, visit your nearest Samsung Service Centre.

It may be time for a battery check-up, as batteries are consumables, which naturally wear out over time.

Go to Settings Tips to Extend Battery Life.

Battery capacity and usage hours may vary depending on the device settings and usage patterns.

Minimise battery deterioration
with proper charging.

Using your device for the first time? Been a while since your last use?
If so, try fully charging your battery before use.

power cable is plugged into the Galaxy phone is highlighted power cable is plugged into the Galaxy phone is highlighted

Galaxy phone power cable and charging port

USB portion of the Galaxy Watch Charger cable is highlighted USB portion of the Galaxy Watch Charger cable is highlighted

Galaxy Watch charger cable

charging port on the Galaxy Buds Pro is highlighted charging port on the Galaxy Buds Pro is highlighted

Galaxy Buds Pro charging port

· For best results, we recommend using a genuine Samsung power adaptor to prevent battery deterioration and damage.

· Always use a compatible power adaptor. An incompatible power adaptor may damage the charging port.

· Ensure the power adaptor is connected correctly. Failure to do so may damage the device.

· Unplug the power adaptor once the device has reached 100% charge to help prevent battery damage.

If your device will remain unused,
try the following.

Battery decline may accelerate if a device is left with a depleted battery for a long period of time.
Here’s what you can do to preserve the battery’s condition when not in use.

· Turn off the device and charge with power adaptor to prevent depletion.

· Charge the device to approximately 50~70% for long-term storage.

· Charge the device once every 3~6 months.

· Store in a cool, dry environment to preserve battery performance.

Battery deterioration may accelerate if a device is left with a depleted battery for a long period of time.
If you need to check the battery, please visit the nearest Samsung Service Centre.
If you want to dispose of the product, please refer to the recycling programme.

* Images shown are for illustration purposes only.