Safe Mode

You can boot up your device in Safe mode to check whether recently added applications are causing problems with the device in normal mode. Safe mode will load only basic system software.

1. Turn off the device.
2. Press and hold the Power/Lock key for one or two seconds to turn on the device.
3. When the Samsung logo displays press and hold the Volume down key until the lock screen displays.
4. When the lock screen displays Safe mode is shown in the lower-left corner of the screen.
   

If your device is working properly in Safe mode uninstall third-party applications or application updates using the Application manager. To access the application, from the Home screen touch Apps  > Settings  > General > Application manager  . If necessary, touch the DOWNLOADED tab. Touch the application you want to uninstall in the list. Touch Uninstall > OK. Applications preloaded on your device cannot be uninstalled, but you can uninstall any updates you have applied by touching Uninstall updates > OK. To exit Safe mode press the Power/Lock key and then touch Restart.