Frost forms on your Samsung ice bucket
Frost buildup on the ice bucket can be a common issue that affects ice production and storage. In this guide, we will provide you with step-by-step instructions to help you resolve the frost issue and ensure your ice maker functions properly. With our helpful tips and solutions, you'll be able to enjoy a frost-free ice bucket and have a steady supply of ice for your beverages.
Note: The provided information refers to refrigerators sold in Canada. The available settings and options may differ for appliances sold in other countries.
- Light Frost: Use a damp cloth to remove the frost and then wipe the freezer dry with a second cloth.
- Medium Frost: Use a plastic scraper to gently remove the frost. Wipe the freezer clean with a damp cloth and then dry it with a second cloth.
- Heavy frost: If there is a heavy buildup of frost, or if it's too hard to clear by hand, you'll need to defrost the freezer.
Important: Do not use a hair dryer to speed defrosting. This will damage the refrigerator.
To correct this condition, level your Samsung refrigerator, and adjust the doors. A properly leveled refrigerator will have the front of the refrigerator resting on the leveling legs and with the front wheels not in contact with the floor.
This can also cause your ice to be wet and/or slushy. If the ice bucket is not sealing correctly, warm air could enter the ice bucket.
Remove the ice bucket, and inspect the rubber seal around it to confirm it is clean and not damaged. When reinserting the ice bucket, make sure it closes completely.
Note: If the ice bucket is damaged, it will need to be replaced. For warranty service, visit our Service Centre. Parts can also be purchased from our partner Samsung Canada Parts.
This can also cause your ice to be wet and/or slushy. If the flap on the ice dispenser is not closing properly, it will allow warm air to enter the ice maker compartment, and cause frost to build up. The most common reason for the flap to not close completely is ice, frost, or other debris having built up around the flap.
To check the flap, open the left side door, and look at the black flap inside the ice chute.
If the flap is in the correct position, it is flush against the housing and airtight. If the flap is not flush with the housing, check for ice (or any other debris) that may be keeping the flap open.
Frost is an issue that is usually fixed by preventing warm air from getting into the refrigerator. In most cases, service is not required. After performing the steps above, clear the frost away and see if it returns.
If the frost returns, visit our Service Centre to request service.
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