Samsung ice maker makes small, cloudy, dirty, or clumped ice
If you're experiencing issues with your Samsung refrigerator's ice maker producing small, cloudy, dirty, or clumped ice, we're here to help. This troubleshooting guide will provide you with solutions to address the problem and restore the quality of your ice. Discover the potential causes of these ice-related issues and find the appropriate solutions to ensure your ice maker produces clean, clear, and properly formed ice cubes.
Note: The provided information refers to refrigerators sold in Canada. The available settings and options may differ for appliances sold in other countries.
A normal ice cube from a Samsung fridge should be a cloudy white color and be shaped like an orange slice. Samsung ice makers use rapid freezing technology which traps small amounts of minerals, oxygen, and nitrogen inside the ice cube, giving it a cloudy appearance. Therefore, it's normal for the ice to be white and foggy.
The minerals in your water are not harmful and are more common in areas with hard water.
Small or shattered ice cubes in the ice bucket are caused by low water pressure. This occurs when the ice maker doesn't get enough water before it freezes and dumps ice into the bucket.
The minimum required water pressure for the fridge is 20 psi. If your model has a dispenser, you can check the pressure easily by dispensing water for 10 seconds, and confirming you get at least 3/4 a cup.
To increase your water pressure:
It's not normal to see dark particles or flecks in your ice cubes. Dirty ice can be caused by an expired or damaged water filter, dirt in the water supply (which can happen if there was recent work done on the water lines in the home or neighborhood), or a damaged ice bucket.
If the water supply has dirt in it, you can flush a few gallons through to clean it out. Contact your plumber if this doesn't work.
Then, inspect the ice maker and its parts for any visible damage. Next, replace the water filter.
Note: If there is any visible damage, or the ice is still dirty after replacing the water filter, please don't hesitate to reach out to us.
When ice isn't being dispensed regularly, it can clump together in the ice bucket. Clumped ice may have trouble dispensing because it can get stuck in the chute. Also, clumped ice can cause the ice maker to think that the bucket is full, which causes the production to stop.
Make time every other week to dump the ice out, so the ice maker can produce fresh ice.
If your ice cubes are coming out slushy or frosty, the most likely cause is frost on your ice bucket.
If you fix this issue, the ice cubes should return back to normal.
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