Backup your data

Last Update date : 2016.08.17

l Please note that the answer below is a reference for customers, which may change in different software version and device models. The pictures/images are for reference only. All other products and services mentioned may belong to their respective trademark owners.

 

 

Most smartphone users keep their personal and important data in their device. So if they want to perform a factory reset or just keep their data to prepare for unexpected malfunction of device, they have to do backup and restore in advance or periodcially. However, they sometimes feel that it's a difficult and complicated job and hesitate.

 

This guide introduces Three easy & simple ways to backup/restore data and how to sync data.

 

 

 

Google Account

With Google account, you can syncronize various data, especially Google related services. 

1) In the settings, taps "Accounts" under the personalization

 

2. Tap "Google"

 

3. Tap the google account

 

4. Tap the content you want to sync with

1 234

 

 

 

 

 

 


Samsung Account (S-Cloud)


With the Samsung account, you can backup and restore your data in the same device. Moreover, you can syncronize in the several Samsung devices if you are using the same Samsung account for them. This feature is very useful when you want to keep the same data for all Samsung devices.

1. From the home screen, tap "Apps

 

2. Tap "Settings"

 

3. You will see a list in the settings, scroll down and tap" Accounts" under Personalization

 

4. Add "Samsung Account" to the accounts

 

1 2344

 

  

5. Tap the"Samsung Account" icon

 

6. Tap "Back up"

   15

 

 

 

6.1 You can tick the content that you want to back up as the picture below 

 

6.2 Tap "Back up now"

6  

 

Synchronize

 

Synchronize Calendar, Contacts, internet, S Note, Scrapbook etc.

 

2   1

 

 

 

 

 

 

Smart Switch

 

Samsung Smart Switch (Android 4.3 or higher)

 

You can make backup copies by using Samsung Smart Switch.   

 

 

 

 

 

 

Kies

 

Samsung Kies (Android 4.3 or lower)

 

You can also make backup copies via Samsung Kies.

 

 

 

 

 

 

Notes:

 

- You can search for "Smart Switch" or "Samsung Kies" on Samsung.com/support page for more information.

 

- To know more about Handy Tips for Samsung Smartphones, please refer to Smart Simulator.

 

 

 

b

 

 

Didn't you find the solution you were looking for?

Samsung has launched Carry-in Online Appointment Service to save your time on making appointments for repair, maintenance and firmware upgrade!  Experience Now!

Contents Satisfaction Survey

Q1. Is this content helpful?

Q2. How satisfied were you with this content?

Q3. Tell us what you think. What could we have done to answer your question better?

* iPhone or iCloud are trademarks of Apple Inc., 

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Gmail, Android and Google Play are the trademarks of Google Inc. 

All other products and services mentioned may belong to their respective trademark owners.

 

Share this item

Close Share pop-up

Thank you!

We appreciate you filling in this questionnaire and thank you for helping us improve the Samsung.com website.

ok