Why is my phone slowing down and how can I speed it up?

Last Update date : Jan 27. 2023

Smartphones may slow down, Hang or freeze for various reasons. The potential causes may be full storage space or device is not updated with the latest software. Here are some tips to follow.

Note:

  • Screen images and menu items may vary depending on your model and software version.

Create some free storage space to make your phone perform better. Remove files and apps that you don’t need by using Device care.

➊ Go to "Settings", then tap "Battery and device care"

➋ Tap "Storage"

➌ Check your storage space and select files and apps that you want to delete. Clear them out from your phone.

Note:

  • If you don't see a delete/uninstall option, the files/apps are required by the operating system and safe to keep.

Device speed can become slow when unused apps are running in the background. Keep your device optimised using device care setting in the device.

➊ Go to “Settings”, then tap “Battery and device care”

➋ Tap “Memory”

➌ Click the "Clean now" button to free up memory

TIPS

Only want to close certain apps?

Go to "Memory" and tap "Apps not used recently." Then select the apps you would like to "Force stop."

TIPS

Add the Device care widget and easily optimize your phone

Get the most out of your phone with the Device care widget. Simply tap the "Optimize" button on the widget's home screen to start freeing up space.

TIPS

Diagnostics with Samsung Members

Press the Samsung Members app and tab "Diagnostics" to instantly start or tab "Get help" and select "Diagnostics."
Then you can check the device status and how to take action.
To learn more about Samsung Members, click here.

Updating your device software to the latest software can help improve your phone's performance and security. Check your device for latest software updates and update if updates are available.

To check for software updates, go to "Settings" and tap "Software update." Then, tap "Download and install."

Check your software version

➊ Go to "Settings" and tap "About phone"

➋ Tap "Software information"

➌ Check your device's current software version

Update your software

➊ Go to "Settings" and tap "Software update"

➋ Select "Download and install"

➌ Let your software update to the latest version

TIPS

Having issues with a specific app?

Go to the app and tap "ⓘ." Select "App details in store" and click the "Update" button to install the latest version.

Restarting your phone is a simple way to clean up any unused app running in the background and speed things up.

Automatically restart your phone periodically with "Auto restart." See how to set it up below.

➊ Go to "Settings" and tap "Battery and device care"

➋ Tap the three-dot menu on the top right and click "Automation"

➌ Tap "Auto restart at set times"

➍ Select the restart day under "Schedule" and go to "Time" to set the automatic restart time to complete the setup

Please refer the following videos for more details: 

How to ensure seamless performance of your Samsung galaxy smartphone

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