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Product Support

Live Chat

Live chat available from:
Mon - Fri 8:00AM – 7:00PM
Panama Time GMT -5
Chat service available for Central America countries, Ecuador, Caribbean and Panama.
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Email Support

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Phone Support

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"We recommend you to look for answers in the section of FAQs. If you do not find any answer you can send us a directly e-mail from the section of FAQs.

Samsung wants to be nearest to you and for your convenience we have established our Contact Centers for Latin America and the Caribbean. You can dial for free access from your local phone number and we will be ready to answer any doubts about our products.

 

  • The Republic of Panama flag
    • Panama
    • Contact Number : 800-0101
    • Operation Hours :
      Monday to Friday
      7:30am ~ 7:30pm /
      Saturday 8:00am ~ 1:00pm
  • The Republic of Costa Rica flag
    • Costa Rica
    • Contact Number : 00-800-1-726-7864
    • Operation Hours :
      Monday to Friday
      6:30am ~ 6:30pm /
      Saturday 7:00am ~ 12:00pm
  • The Republic of Ecuador flag
    • Ecuador
    • Contact Number : 1-800-72-6786
    • Operation Hours :
      Monday to Friday
      7:30am ~ 7:30pm /
      Saturday 8:00am ~ 1:00pm
  • The Republic of El Salvador flag
    • El Salvador
    • Contact Number : 800-0101
    • Operation Hours :
      Monday to Friday
      6:30am ~ 6:30pm /
      Saturday 7:00am ~ 12:00pm
  • The Republic of Guatemala flag
    • Guatemala
    • Contact Number : 1-800-299-0033
    • Operation Hours :
      Monday to Friday
      6:30am ~ 6:30pm /
      Saturday 7:00am ~ 12:00pm
  • The Republic of Honduras flag
    • Honduras
    • Contact Number : 800-2791-9111
    • Operation Hours :
      Monday to Friday
      6:30am ~ 6:30pm /
      Saturday 7:00am ~ 12:00pm
  • The Republic of Jamaica flag
    • Jamaica
    • Contact Number : 1-800-726-7864
    • Operation Hours :
      Monday to Friday
      7:30am ~ 7:30pm /
      Saturday 8:00am ~ 1:00pm
  • The Republic of Nicaragua flag
    • Nicaragua
    • Contact Number : 001-800-507-7267
    • Operation Hours :
      Monday to Friday
      6:30am ~ 6:30pm /
      Saturday 7:00am ~ 12:00pm
  • The Commonwealth of Puerto Rico flag
    • Puerto Rico
    • Contact Number : 1-800-682-3180
    • Operation Hours :
      Monday to Friday
      8:30am ~ 8:30pm /
      Saturday 8:00am ~ 1:00pm
  • The Commonwealth of Dominica flag
    • Dominican Republic
    • Contact Number : 1-800-751-2676
    • Operation Hours :
      Monday to Friday
      8:30am ~ 8:30pm /
      Saturday 9:00am ~ 2:00pm
  • The Republic of Trinidad and Tobago flag
    • Trinidad and Tobago
    • Contact Number : 1-800-726-7864
    • Operation Hours :
      Monday to Friday
      8:30am ~ 8:30pm /
      Saturday 9:00am ~ 2:00pm
  • The Republic of Venezuela flag
    • Venezuela
    • Contact Number : 0-800-726-7864
    • Operation Hours :
      Monday to Friday
      8:00am ~ 8:00pm /
      Saturday 9:00am ~ 2:00pm

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