Samsung Communication Manager IPX-S500


The Samsung Communication Manager (SCM) S500 is an enterprise-class, full-featured phone system, specially designed to create smart work environment, operational efficiency and enhanced productivity.

  • Supports up to 3,000 users
  • Low total cost of ownership
  • Efficiency and performance
  • Easy management
  • See Specifications
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Product Features


Supports up to 3,000 users

Specially designed to enable enterprises with a 3,000-user capacity to build smart business communications, the Samsung Communication Manager S500 (SCM S500) is a pure-SIP based all-in-one communications solution that provides enterprise-grade call control and embedded applications such as Unified Communications, voice conferencing and mobility from a single server.


Low total cost of ownership

The Samsung Communication Manager's straightforward architecture allows you to grow seamlessly and cost-effectively. Its simplified installation and setup, licensing process and its single, intuitive interface can significantly reduce overhead costs.


Efficiency and performance

Samsung Communication Manager S500 supports rich built-in applications that allow employees to be available on any device (desk phone, softphone, mobile phone, etc.) from only one number. It also allows the IT team to rapidly respond to sudden changes through its simplified Move/Add/Change (MAC) process, real-time administration and remote support.


Easy management

The SCM S500 integrates all administrative functionalities for the system’s DB, Applications and troubleshooting through the SCM Administrator, so the system can be effectively and efficiently managed. Additionally, a redundant server, gateways and failure preventive options are also offered to secure business continuity at all times.


Enterprise-class applications

Embedded applications eliminate the cost of multiple application servers, complications from running different operating systems; and consolidates management of your applications. These include: Unified Message Service (UMS), Automatic Call Distribution (ACD), meet-me voice conference and more. It also supports 3rd party applications to meet your business needs.


H/W Specifications

Server: Commercial Linux server (19" cabinet mountable, 1U)


Active/Standby, Active/Active, Survivable remote site - PSTN fallback

System Capacity

Concurrent calls: 1000

IP Standards

SIP (RFC3261, 2617, 2327)

System Capacity

Users: 3000

Available Phone Models

SMT-5200 Series, SMT-i3105

H/W Specifications
CPU 2.4 GHz or higher (Quad Core, at least 1 CPU)
RAM 4GB or more (DDR3, 1333 MHz or higher)
HDD 160 GB or more
Dimensions 431 x 42.6 x 393.7 mm
System Capacity
Gateway Max. 512
CPS 50
PRI trunk Depends on GW model
Available Phone Models
AOM SMT-5264
Other PC Soft Phone

Features and specifications are subject to change without prior notification


See All Support Options


Download Manual with English, Spanish and Korean version as well as Drivers.

Troubleshooting Guide

Use our interactive tool to fix common problems.

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