Samsung WE VoIP is a smartphone application that provides corporate users voice-over-IP communications over private Wi-Fi networks when in the office and public Wi-Fi or 4G/LTE network when out of the office. Through the Samsung Communication Manager (SCM) or Samsung OfficeServ 7000 Series phone systems, this application turns your mobile device into a full-featured Samsung IP phone, providing conference calling, transferring, call back later, and hold functions over your corporate Wi-Fi network. The application is available at Google Play Store.
Equipped with a 3G dialer, Samsung WE VoIP can operate just like a standard mobile phone with a log management that conveniently let users distinguish between mobile and VoIP phone calls. Both modes are fully integrated, making it possible to receive or reject incoming calls even when users are in VoIP mode.
Samsung exclusive HD voice technology operates with wideband and super wideband codec such as AMR-WB and Silk to deliver enhanced voice quality among Samsung WE VoIP users.
Multiple options are available to offer a more flexible communications experience. Users can elect to “Receive” or “Reject” incoming calls, or to postpone those via the “Hold” function, or just to “Call back later”. Additional functionality includes teleconferencing, speakerphone and recording capabilities for further convenience.
Business Caller ID is displayed with names, job titles and photos, making for a better organized mobile address book.
Wi-Fi to Mobile Network Manual Handoff
Supported Features on SCM and OfficeServ
|Call Record to Local File||Yes|
|Call Hold / Resume||Yes|
|Blind Call Transfer||Yes|
|Direct Call Pick Up||Yes|
|Hold Pick Up||Yes|
|Remote Dial||SCM only|
|Hold-On (Call on Hold Without Answering)||SCM only|
|Later (Reject Call with Voice Announcement)||SCM only|
|Conference Call||SCM only|
|Call Waiting||SCM only|
|DND Audio Message to Outside Caller||SCM only|
|Shared Call Retrieve Service||SCM only|
Supported Devices/ OS Versions
|Samsung Galaxy S3 Series||Android OS 4.0.3 or higher|
|Samsung Galaxy S4 Series||Android OS 4.1 or higher|
|Samsung Galaxy Note II||Android OS 4.0.3 or higher|
|Other Android devices||Other Android devices and OS versions may run this applications, but with various limitations.|
|Samsung Communication Manager||V.18.104.22.168|
|OfficeServ 7000 Series||V.4.65 and higher|
Features and specifications are subject to change without prior notification