OfficeServ Applications

KP-AP2XWES/XAR

Maximize your resources and transform the way you work. Productivity boosters and collaboration enhancers to build customer’s trust, loyalty and satisfaction.

AT A GLANCE

Maximize your resources and transform the way you work. Productivity boosters and collaboration enhancers to build customer’s trust, loyalty and satisfaction.
  • Full-featured applications
  • Ideal for mobile workforce
  • Simple feature configuration
  • Easy-to-use applications

Features

Communicator

OfficeServ Communicator

Enhanced collaboration. Greater mobility. Increased flexibility. Now there's an integrated communications application that can help you achieve all three - with the end result of providing better service to your customers. Samsung’s OfficeServ™ Communicator comes with 3 application mode options including UCphone mode, Softphone mode and Deskphone mode that give you greater convenience and better call control from PC, whether you are in the office or on the road.

Opterator

OfficeServ Operator

Essential for business operators, receptionists, and people who manage high volume on calls, the OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness of your organization. Features include: extension information, department queues, notes facility, hold, and contact information.

Link_EasySet

OfficeServ Link and OfficeServ EasySet

The OfficeServ Link application is a software application that links Samsung telephone systems to a Windows based computer. The OfficeServ EasySet application is a management tool designed to give OfficeServ users a simple and friendly way to configure the features and button assignments of their Samsung digital telephones. EasySet provides various features: station lock, change password, call forward, station name, call logging, button programming, speed dial, date display, and more.

UMS

OfficeServ Softphone

Ideal solution for telecommuters and road warriors, the OfficeServ Softphone is a Windows-based software application that allows mobile workers to access their business telephony communications seamlessly and reliably as if they were at their own desk, wherever and whenever. Features include: Access Voice Mail and Message Notification, Calling Party Name/Number Display, Conference/Group Conference, Transfer/Hold/Call Forwarding, Import/Export Outlook Contacts, look up and dial directly from Personal Directory, Call Logs/History, Send short messages to other Softphone users.

OfficeServ_call

OfficeServ Call

Samsung OfficeServ Call is an easy-to-use and cost-effective call management application for call logging, contacts, scheduling, and digital telephone programming. OfficeServ Call offers computer users a comprehensive range of telephony and call management functions at the desktop including: screen-pop Microsoft® Outlook records based on caller ID, answering and dialing calls with a click, change your station settings, call log for incoming and outgoing calls, display the status of other extensions.

Disclaimer

Microsoft Windows is a registered trademark of Microsoft Corporation in the USA and/or other countries.

Show More Features

Specifications

  • UC Phone Mode

    Allows to upload and download contacts from MS Outlook

  • Busy Lamp Field Indication

    Displays each extension status

  • Features

    4 intuitive interfaces, 99 programmable keys, Import/Export Outlook Contacts, Conference/Group Conference, Call Logs/History Tracks, Short message capability, Message notification and voicemail access

Full Specifications

OfficeServ Communicator

  • UC Phone Mode
    Allows to upload and download contacts from MS Outlook
  • Softphone Mode
    Allows to dial, answer release, transfer, hold, host conference calls from desktop
  • Deskphone Mode
    provides desktop call control on all non-SMT-iSeries phones (OfficeServLink and license required)
  • Video Call
    Yes
  • Caller ID
    Yes
  • Access Network Directory Service
    Via Microsoft Exchange or a similar server
  • Configuration Tool
    Allows personalization of your phone’s features with ringtones, pictures, and an enhanced phone book

OfficeServ Operator

  • Busy Lamp Field Indication
    Displays each extension status
  • Setup and Configuration
    Easy plug and play installation
  • Extension Information
    Displays Call Forwarding details
  • Conference Call Setup
    Easily initials conference calls
  • Note Facility
    Adds reminder message to waiting calls
  • Hold
    Easily holds, parks, and repeats hold actions with one key
  • Contact Information
    Displays caller name, number, and details for active calls

OfficeServ Link/Easy Set

  • Features
    Station Lock, Change Password, Call Forward, Station Name, Call Logging, Button Programming, Speed Dial, Date Display, Alarm Reminder, Programmed Message, Set Answer Mode
  • Phone System Requirements
    OfficeServ 7100 (4.01 or higher), OfficeServ 7200 (2.4x or higher), OfficeServ 7400 (3.3x or higher)
  • PC Requirements
    MS Windows 2000/XP/2003/Vista Operation System, Pentium 4 - 1.6GHz (or higher) processor, 512 MB RAM & 20 GB (or larger) hard disk drive
  • Other Requirements
    CD-ROM, 10/100 NIC, VGA Monitor, TCP/IP Configuration

OfficeServ Softphone

  • Features
    4 intuitive interfaces, 99 programmable keys, Import/Export Outlook Contacts, Conference/Group Conference, Call Logs/History Tracks, Short message capability, Message notification and voicemail access
  • Phone System Requirements
    OfficeServ 7100 (4.04a or higher), OfficeServ 7200 (2.69 or higher), OfficeServ 7400 (3.34 or higher)
  • PC Requirements
    MS Windows 2000/XP/2003/Vista Operation System, Pentium 4 - 1.6GHz (or higher) processor, 512 MB RAM & 20 GB (or larger) hard disk drive

OfficeServ Call

  • Incoming Calls
    Pop-up screen notification
  • Call Answering & Dialing
    Easily answers and dials with a mouse click, On-screen computer dialing from MS Outlook contacts
  • Drap Call Control
    Yes
  • Call Log History Tracks
    Yes
  • Scheduling Services
    Yes
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