KP-AP2XWES/XAR

OfficeServ Applications

for Business
Maximize your resources and transform the way you work
OfficeServ Applications
OfficeServ Applications
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At a Glance
Maximize your resources and transform the way you work. Productivity boosters and collaboration enhancers to build customer’s trust, loyalty and satisfaction.
  • Full-featured applications
  • Ideal for mobile workforce
  • Simple feature configuration
  • Easy-to-use applications
At a Glance
Maximize your resources and transform the way you work. Productivity boosters and collaboration enhancers to build customer’s trust, loyalty and satisfaction.
  • Full-featured applications
  • Ideal for mobile workforce
  • Simple feature configuration
  • Easy-to-use applications
Features
OfficeServ Communicator
Enhanced collaboration. Greater mobility. Increased flexibility. Now there's an integrated communications application that can help you achieve all three - with the end result of providing better service to your customers. Samsung’s OfficeServ™ Communicator comes with 3 application mode options including UCphone mode, Softphone mode and Deskphone mode that give you greater convenience and better call control from PC, whether you are in the office or on the road.
OfficeServ Operator
Essential for business operators, receptionists, and people who manage high volume on calls, the OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness of your organization. Features include: extension information, department queues, notes facility, hold, and contact information.
OfficeServ Link and OfficeServ EasySet
The OfficeServ Link application is a software application that links Samsung telephone systems to a Windows based computer. The OfficeServ EasySet application is a management tool designed to give OfficeServ users a simple and friendly way to configure the features and button assignments of their Samsung digital telephones. EasySet provides various features: station lock, change password, call forward, station name, call logging, button programming, speed dial, date display, and more.
OfficeServ Communicator
Enhanced collaboration. Greater mobility. Increased flexibility. Now there's an integrated communications application that can help you achieve all three - with the end result of providing better service to your customers. Samsung’s OfficeServ™ Communicator comes with 3 application mode options including UCphone mode, Softphone mode and Deskphone mode that give you greater convenience and better call control from PC, whether you are in the office or on the road.
OfficeServ Operator
Essential for business operators, receptionists, and people who manage high volume on calls, the OfficeServ Operator is fully integrated with your voice and data infrastructure to maximize the responsiveness of your organization. Features include: extension information, department queues, notes facility, hold, and contact information.
OfficeServ Link and OfficeServ EasySet
The OfficeServ Link application is a software application that links Samsung telephone systems to a Windows based computer. The OfficeServ EasySet application is a management tool designed to give OfficeServ users a simple and friendly way to configure the features and button assignments of their Samsung digital telephones. EasySet provides various features: station lock, change password, call forward, station name, call logging, button programming, speed dial, date display, and more.
OfficeServ Softphone
Ideal solution for telecommuters and road warriors, the OfficeServ Softphone is a Windows-based software application that allows mobile workers to access their business telephony communications seamlessly and reliably as if they were at their own desk, wherever and whenever. Features include: Access Voice Mail and Message Notification, Calling Party Name/Number Display, Conference/Group Conference, Transfer/Hold/Call Forwarding, Import/Export Outlook Contacts, look up and dial directly from Personal Directory, Call Logs/History, Send short messages to other Softphone users.
OfficeServ Call
Samsung OfficeServ Call is an easy-to-use and cost-effective call management application for call logging, contacts, scheduling, and digital telephone programming. OfficeServ Call offers computer users a comprehensive range of telephony and call management functions at the desktop including: screen-pop Microsoft® Outlook records based on caller ID, answering and dialing calls with a click, change your station settings, call log for incoming and outgoing calls, display the status of other extensions.
Disclaimer
Microsoft Windows is a registered trademark of Microsoft Corporation in the USA and/or other countries.
OfficeServ Softphone
Ideal solution for telecommuters and road warriors, the OfficeServ Softphone is a Windows-based software application that allows mobile workers to access their business telephony communications seamlessly and reliably as if they were at their own desk, wherever and whenever. Features include: Access Voice Mail and Message Notification, Calling Party Name/Number Display, Conference/Group Conference, Transfer/Hold/Call Forwarding, Import/Export Outlook Contacts, look up and dial directly from Personal Directory, Call Logs/History, Send short messages to other Softphone users.
OfficeServ Call
Samsung OfficeServ Call is an easy-to-use and cost-effective call management application for call logging, contacts, scheduling, and digital telephone programming. OfficeServ Call offers computer users a comprehensive range of telephony and call management functions at the desktop including: screen-pop Microsoft® Outlook records based on caller ID, answering and dialing calls with a click, change your station settings, call log for incoming and outgoing calls, display the status of other extensions.
Disclaimer
Microsoft Windows is a registered trademark of Microsoft Corporation in the USA and/or other countries.
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Specifications
OfficeServ Communicator
UC Phone Mode
Softphone Mode
Deskphone Mode
Video Call
Caller ID
Access Network Directory Service
Configuration Tool
OfficeServ Operator
Busy Lamp Field Indication
Setup and Configuration
Extension Information
Conference Call Setup
Note Facility
Hold
Contact Information
OfficeServ Link/Easy Set
Key Features
Phone System Requirements
PC Requirements
Other Requirements
OfficeServ Softphone
Key Features
Phone System Requirements
PC Requirements
OfficeServ Call
Incoming Calls
Call Answering & Dialing
Drap Call Control
Call Log History Tracks
Scheduling Services
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Resources
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WE VoIP - The Mobile Application for the Enterprise WLAN Environment
Samsung WE VoIP application turns your smartphone into an IP phone, providing full-featured deskphone functionality over your corporate or public Wi-Fi network.
Samsung Call Management Suite (CMS)
Explore Samsung CMS that fully integrates with Samsung phone systems and provides in-depth call reporting, recording, and contact center analytics.
Samsung SMT-iSeries IP Phones
Discover Samsung IP phone SMT-iSeries that offers advanced features, functionality and clear voice quality for increased productivity and streamlined operations.
WE VoIP - The Mobile Application for the Enterprise WLAN Environment
Samsung WE VoIP application turns your smartphone into an IP phone, providing full-featured deskphone functionality over your corporate or public Wi-Fi network.
Samsung Call Management Suite (CMS)
Explore Samsung CMS that fully integrates with Samsung phone systems and provides in-depth call reporting, recording, and contact center analytics.

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