If I request a refund, when will it be processed?

When you cancel your order, your payment will also be canceled. The refund process may take different amounts of time depending on the payment method and related provider.
Your refund can take up 7 working days from the point of refund approval.

If you have not received the refund in the expected refund period, please contact our Customer Center (☎ 0860-07267864).

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