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  • [Support News] Samsung Offers Premium Service with Warranty Solutions

    JOHANNESBURG, South Africa – 06 May, 2015 – Samsung Electronics South Africa has further strengthened the service it provides to its South African consumers by presenting warranty and service offerings across its entire product range. Samsung’s warranties run for a 24-month period across all products and de...

    May 13, 2015

  • [Support News] Surge Protection Crucial for Household Electronics

    JOHANNESBURG, South Africa – 07 April, 2015 – With load shedding across the country set to continue in the foreseeable future, it is critical for consumers to make use of plug-in surge protectors to avoid having their electronics damaged during power outages. If appliances remain plugged in when the electric...

    Apr 10, 2015

  • [Support News] Samsung Launches New Quick Repair Service for Mobile Devices

    JOHANNESBURG, South Africa – April 01, 2015 – Samsung Electronics South Africa is proud to announce the launch of the Samsung Quick Repair Service (QRS). Customers can now have their mobile devices repaired in real time. The service, which will deliver speedy resolutions to minor technical problems, will be a...

    Apr 02, 2015

  • [Support News] Samsung Launches an Online Repair Booking Service

    JOHANNESBURG, South Africa – 13 March, 2015 – Samsung Electronics South Africa has launched a new online Cyber Service Centre, enabling customers to pre-book the repair of their mobile devices at a service centre and time that is convenient to them. “The Samsung Cyber Service Centre forms part of our ongoing...

    Mar 13, 2015

  • [Support News] New firmware release for 2014 LED TVs

    To keep your TV in optimum condition, upgrade your TV to the latest firmware. FirmwareUpgrade by Online 1) Make sure that your TV is connected to your local network and the Internet. The connection can be wired or wireless. 2) Go to Menu > Support > Software Update > Update Now 3) The TV searches online ...

    Mar 06, 2015

  • [Support News] Samsung Electronics Works with Authorities to Clamp Down on Counterfeits

    Approved products and parts key to peace of mind JOHANNESBURG, South Africa, 23 February, 2015 – Samsung Electronics South Africa, a well-recognised global brand, is strengthening its pledge to fight against counterfeit goods through strategic collaborations with local authorities. This partnership will see ...

    Mar 06, 2015

  • [Support News] Samsung NX1 and NX Mini Camera Firmware Updates Now Available

    Premium Compact System Cameras’ performance boosted with a range of upgraded features JOHANNESBURG, South Africa, 24 February, 2015 – Samsung Electronics South Africa has announced firmware updates for the Samsung NX1, its premium Compact System Camera, and the NX Mini, the world’s slimmest and lightest in...

    Mar 06, 2015