Press Release

Customer Interaction Solutions Magazines Product of the Year Award for 2005 in USA

Jan 30. 2006

Richardson, TX, Jan. 30, 2006 - Richardson, TX, (Jan. 30, 2006) - Samsung Business Communication Systems today announced that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com) has named Samsung's OfficeServ 7200 converged communications platform as a recipient of a 2005 Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center and teleservices industries since 1982.

 

 

"At Samsung BCS, we're dedicated to helping small- and medium-sized business increase productivity and to communicate more efficiently," said Samsung Business Communication Systems Vice President Steve Gobeli. "The OfficeServ 7200 platform is a highly effective solution that brings convergence to those who need it most. We are honored that the prestigious Customer Inter@ction Solutions has recognized our dedication to both our products and our customers."

 

 

The OfficeServ 7200 converged communications platform is one of the most efficient and flexible platforms for business communications solutions currently available. Capitalizing on Samsung's extensive expertise and long history in developing wireline, wireless, voice and digital convergence equipment, the OfficeServ 7200 platform allows end-users to leverage new capabilities not previously available to them via Samsung products such as IP-based, in-building mobility and additional OfficeServ applications.

"Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Samsung Business Communication Systems has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.



The Product of the Year Award winners for 2005 will be highlighted in the January and February 2006 issues of Customer Inter@ction Solutions magazine.

About Samsung Business Communication System

Samsung Business Communication Systems (BCS), a Dallas-based division of Samsung Telecommunications America, is the distribution arm for Samsung Electronics Company's line of business telephony solutions. Targeting small- to medium-sized businesses, Samsung BCS offers an elite line of telephony-based customer premise equipment (CPE) with dynamic architecture that can accommodate tremendous growth at low incremental costs to meet a variety of communications needs. As an innovator in convergence technology, Samsung's business telephony systems bring together traditional voice and data capabilities to offer fully integrated, converged communications platforms and applications. In addition to CPE, Samsung BCS also offers a comprehensive line of voice processing equipment, CTI applications and wireless solutions.

About TMC®

Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC®) publishes Customer Inter@ction Solutions® and INTERNET TELEPHONY® magazines, Web portal TMCnet.com, and the online publications SIP™, Speech-World™, VoIP Developer™, WiFI Telephony™, WiMAX™, Alternative Power™ and BiometriTech™. TMC® is also the first publisher to test new products in its own on-site laboratories, TMC® Labs. TMC® produces INTERNET TELEPHONY® Conference & EXPO, VoIP Developer Conference and Global Call Center Outsourcing Summit . TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.

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