Case Study

One Device, Unlimited Workspaces: The Future of Business with Samsung DeX

The modern workplace promised mobility, but are laptops and docking stations just a more complex tether to a desk? It's time to break free. Discover how a single device can finally bridge the gap between mobile freedom and true desktop-grade productivity, creating a truly deskless workforce.

11 September 2025

The Future of Work is Deskless with Samsung DeX

For decades, the workplace had been tethered to a desk. But as technology advances, we now have the means to synthesise our workflows and converge our devices. In the past, we had calendars propped at our desks to remind us of important dates and alarm clocks to wake up every morning. Today, all that is now on a single device.

 

In the modern workplace, mobility has become the norm, yet many tools still keep employees tied down. Laptops, monitors and docking stations had promised freedom, but in reality, they only created more complexity by locking teams into a fixed way of working. Today’s business world no longer operates from a single location. Teams are dispersed, meetings happen anywhere, and decisions need to be made on the move.

 

That’s where Samsung DeX comes in. It bridges the gap between mobile freedom and desktop-grade productivity, creating a deskless workforce. With a simple connection to any screen, a Galaxy device transforms into a full PC-like experience. This eliminates the need for extra hardware and the hassle of syncing data across multiple devices.

Seamless Mobility that Powers Productivity

Finding a balance between productivity and mobility remains one of the biggest challenges businesses face today. Too often, working on the move means sacrificing access to important files. It could also lead to wasted time setting up devices and struggling with tools that aren’t mobile friendly. This not only slows employees down but also affects how we engage with clients and overall operational efficiency.

 

So, what can businesses do to keep productivity up without tethering employees to desks? The solution lies in creating a deskless workforce! Employees are empowered to carry everything they need in their pockets, without trade-offs that affect performance.

 

Samsung DeX empowers teams to step out of the office with just their Galaxy smartphones or Galaxy tablets. They can instantly project a desktop-like workspace anywhere they are! This could be in a client’s office, a hotel meeting room or the factory floor to review safety checklists or real-time production dashboards. This eliminates downtime when it comes to setting up a mobile office. By removing the hurdles of accessing critical files during important discussions, employees can stay focused on what matters most.

 

A wealth manager, for instance, can review client portfolios on his Galaxy Z Fold7 and then wirelessly connect it to a Smart TV for a full-screen presentation. At the same time, he can schedule follow-up meetings from his smartphone without disrupting his presentation.

 

To ensure teams can effortlessly keep their work mobile, certain business apps have been optimised to work with Samsung DeX with Microsoft Office Suite being a prime example. This enables employees to prepare presentations on their desks and make adjustments on their devices while en route to meetings. With Samsung DeX, mobility doesn’t mean compromise, it means continuity and confidence wherever work happens.

Driving Business Efficiency through Cost Optimisation

Businesses today face the ongoing challenge of delivering ambitious goals while keeping budgets lean. The key to achieving this lies in lowering the total cost of ownership. By equipping each employee with a single, powerful device that can support multitasking and replace secondary hardware, operations can run smoothly without unnecessary expenses. In turn, businesses can optimise resources and budgets for more strategic investments.

 

Devices that double as a PC offer enhanced efficiency, streamlined workflows and freedom from the burden of maintaining separate mobile and desktop infrastructures. With Samsung DeX, that vision becomes reality as it eliminates the need for multiple devices by replacing secondary PCs altogether. Employees just need to connect their Galaxy device to any monitor to instantly unlock a desktop experience.

 

In retail, this means that store managers can review sales reports on a larger screen while making edits on their Galaxy Tab S11. This not only saves on hardware expenses but also frees up valuable floor space and streamlines IT support. It lets managers spend more time on the sales floor driving customer engagement, instead of being tied to outdated desktop systems.

 

Paired with Galaxy AI1 on flagship devices such as the Galaxy Tab S10, these reports can be instantly summarised into key insights using Note Assist2. This offers managers a quick overview of top-performing products or peak sales periods, helping them make faster, data-driven decisions without sifting through spreadsheets. They can also use Transcript Assist3 to capture meeting notes from team or supplier calls and summarise them into clear action points. This reduces the need for manual note-taking, freeing up more time for managers to focus on execution and keep teams aligned.

 

Galaxy tablets can now replace traditional laptops. By just tapping the Samsung DeX button in the Quick Settings panel, employees can switch to a PC-like experience. They can open multiple windows, use right-click functions for greater control, and easily drag-and-drop photos into an email—bringing desktop familiarity to a portable device. 

Enterprise-Grade Security, Anywhere Work Happens

Mobility brings agility to the workforce, but it must not come at the cost of security which can put businesses at risk. As more employees work across multiple devices and environments, the likelihood of data breaches, phishing or non-compliance grows. For many organisations, this creates difficulties in enabling flexibility and ensuring strict data security. This overwhelms IT teams who are already managing complex infrastructures.

 

That is where Samsung DeX paired with Samsung Knox4 offers a strategic advantage. Sensitive information stays encrypted at both hardware and software levels, giving businesses peace of mind knowing that their data is protected at all times. To further complement this, Knox Suite provides IT administrators with centralised tools for policy enforcement, remote management, and real-time compliance monitoring.

 

Civil servants can connect their Galaxy S25 Ultra to a larger screen using Samsung DeX for secure policy reviews in a desktop-like environment. Meanwhile, IT administrators can enforce access policies, monitor usage, and ensure compliance remotely via Knox Suite solutions. With Samsung DeX and Samsung Knox, enterprises will benefit from mobility without sacrificing compliance, data protection, or IT manageability.

Empowering Employees with Flexibility that Works

The new generation of professionals values flexibility and expects the freedom to work how and where they want. To remain competitive, businesses must adapt to these shifts without sacrificing productivity.

 

Samsung DeX delivers exactly that! It supports hybrid work by enabling smooth transitions between smartphones and desktops, seamlessly bridging mobile convenience with desktop power, wherever employees are.

 

A doctor doing ward rounds with a Galaxy Tab Active5 Pro can instantly pull up patient charts, test results and imaging on the go. Notes and treatment updates are recorded directly into the device, reducing errors and delays. Back in the office or consultation room, Samsung DeX extends that same device into a full desktop interface. This enables doctors to review data in greater detail, update electronic health records, and collaborate with specialists on a larger screen.

 

Yet one of the main challenges professionals face is that smartphones often lack the software to support complex, desktop-grade workflows. Without the right tools, productivity stalls and businesses risk losing top talent to competitors offering smarter, more flexible environments. Galaxy devices overcome this barrier by integrating partner apps such as Microsoft Office 3655, Webex, and Adobe tools. All these apps have been optimised for Samsung DeX, ensuring teams can collaborate without compromise.

 

For instance, hotel managers can use the Galaxy Z Fold7 with Samsung DeX to oversee daily operations. On the move, they can check room occupancy, respond to guest requests, or monitor service dashboards. Once at the front desk or back in the office, they can switch to full desktop mode on a larger screen. With Microsoft Office 365, teams can run detailed performance reports, manage staff scheduling, or review financial data. This flexibility enables hospitality teams to deliver faster service and improve guest satisfaction, without relying on traditional PCs.

 

By empowering employees to work how and where they want, Samsung DeX enables businesses to build agile, mobile-first environments. This means greater efficiency and a workplace that attracts and retains top talent.

Unlock the Next Level of Productivity with Samsung

Enterprises that embrace Samsung DeX don’t just gain efficiency; they redesign the way work happens. When the device in your pocket becomes a secure desktop, productivity isn’t tied to an office. It’s wherever your people need to be. Samsung DeX isn’t about eliminating the desktop. It’s about eliminating the boundaries that slow businesses down.

 

Ready to redefine your business productivity? Transform how your teams work with Galaxy devices paired with Samsung DeX. Click here to discover how your business can achieve true mobility without compromise.

Disclaimers
  • 1 Samsung account login and Internet connection may be required for certain AI features. Galaxy AI feature availability and associated costs are subject to change post 2025. Different terms may apply for AI features provided by third parties. AI output reliability and accuracy not guaranteed. Actual UI may be different.
  • 2 Note Assist requires an internet connection and Samsung Account login. Character limit applies. Service availability may vary by language. Accuracy of results is not guaranteed.
  • 3 Transcription and Summary features for Transcript Assist require a network connection and Samsung Account login. Features for Transcript Assist only available on the pre-installed Samsung Voice Recorder app or files recorded using the pre-installed Samsung Phone app, Samsung Notes app or Samsung Interpreter app. Voice recording feature in the pre-installed Samsung Phone app may not be supported in some countries. Audio files must be under 3 hours in duration to be processed. Summarizing feature for Transcript Assist can be activated when a certain number of characters is met. Service availability may vary by language. Accuracy of results is not guaranteed.
  • 4 Samsung has developed a security solution called Knox that is built into our devices. Data that you store in Knox is protected by encryption currently available. For more details please visit: https://www.samsungknox.com/en/knox-platform/knox-certifications. May vary between operating systems and devices.
  • 5 Microsoft Office 365 licenses sold separately

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