Why the Knox Suite – Enterprise Plan is Built for Financial Institutions

Financial institutions operate in one of the most regulated and high-stakes industries. Customers trust banks, insurers and wealth managers to not only safeguard their assets but also protect their personal data. At the same time, regulators demand strict compliance with evolving global regulations.

As Industry 5.0 takes shape, financial institutions are shifting towards a mobile-first strategy, supported by AI-augmented capabilities. With this transition, they cannot afford gaps in their digital infrastructure. One wrong move could lead to reputational damage, regulatory fines or customer attrition.

Financial institutions require more than basic device management. They need an enterprise mobility management (EMM) solution that offers comprehensive security, compliance and scalability.

With Knox Suite – Enterprise Plan, financial institutions can have an all-in-one platform to manage, secure and scale mobile device fleets. This EMM solution ensures strong privacy and control over sensitive data—crucial for maintaining compliance, protecting information and enabling efficient operations in a digital-first landscape.

Even though many EMM solutions exist, finding one flexible enough to meet all of your organisation’s needs can be challenging. Samsung offers tiered Knox Suite plans, giving organisations the freedom to choose what works best for them.

With Knox Suite, there are three tiered plans—Knox Suite – Enterprise Plan, Knox – Suite Essentials Plan, and Knox Suite – Base Plan. All plans help businesses safeguard devices and data, while streamlining deployment through core solutions like Knox Platform for Enterprise and Knox Mobile Enrolment.

With capabilities such as consistent policy enforcement, device health monitoring and remote troubleshooting, organisations can make informed choices aligned with their needs.

Here’s a breakdown of each plan and the solutions included:

Customers expect their personal and financial data to be protected at all times, while regulators demand strict compliance. Adding to these challenges, financial institutions continue to remain prime targets for cyberthreats. Phishing, credential theft and mobile malware can quickly erode trust and trigger costly compliance breaches if left unaddressed.

To counter these evolving threats, financial institutions need more than just reactive security policies. They need a security framework that ensures compliance and enterprise-wide resilience. This would give teams the confidence to work from anywhere—bringing banking services to where customers are.

Built into every Galaxy device is Knox Vault, as the first layer of defence-grade, hardware-based protection. It physically isolates sensitive data from the main system, keeping information secure even if the device is compromised. When a branch manager accesses loan records or authorises high-value transactions, Knox Vault encrypts authentication data within its secure chip. This prevents tampering or extraction, safeguarding every transaction and maintaining customer trust.

Anchored by the government-grade¹ Knox Platform for Enterprise, the Knox Suite – Enterprise Plan provides unified protection across multiple devices and endpoints. It adds advanced protection such as real-time threat detection, data encryption, secure device access, granular OS control, and real-time analytics for proactive risk monitoring. These capabilities give IT teams confidence to manage large device fleets, maintain compliance and protect customer data.

In action, a financial adviser can meet a client at a café to finalise a loan application. Using the Galaxy Z Fold7, the adviser can securely review documents, approve a transfer and process the client’s payment within minutes. Throughout the process, Samsung’s multi-layered security keeps every step protected, enabling seamless and secure mobility with complete confidence on the go.

For bank tellers, they can easily work on shared devices without the hassle of logging in and out of work profiles. With biometric authentication and Knox Authentication Manager, each employee’s credentials are autofilled, granting instant access to the device and banking apps. When a device is left idle, it signs out automatically, keeping sensitive financial data secure while ensuring workflows remain seamless and compliant.

As financial services transition to a mobile-first environment, managing thousands of devices across multiple locations is both a logistical challenge and a compliance risk. Even small inconsistencies in updates or configurations can expose institutions to regulatory penalties.

Preventing this means IT teams have to constantly ensure that all devices run approved OS versions to meet regulatory requirements. This process is often time-consuming and prone to manual errors, increasing the risk of non-compliance.

To reduce IT burdens, the Knox Suite – Enterprise Plan streamlines device management by securing devices, maintaining compliance, and preventing breaches. Having the capabilities of Knox E-FOTA and Knox Mobile Enrolment gives IT teams greater control over device fleets, while simplifying deployment.

IT teams can keep devices locked to regulator-approved OS versions and roll out updates only after compliance checks are completed. This strengthens compliance at scale while minimising disruption across the fleet.

Devices can also be configured in minutes, so employees can begin working securely from day one. This means quicker device deployment across banking teams without worrying about misconfigurations or regulatory gaps.

Ensuring this consistency across multiple branches is key to maintaining customer trust through compliance—and Knox Manage helps IT teams do this. Through a centralised dashboard, IT teams can push scheduled software updates to all Galaxy devices. This allows branch employees to continue working and serving customers without interruptions.

Maintaining work continuity means preventing service interruptions before they happen. In the past, device downtime often caught staff off guard, disrupting client engagements. Now, EMM solutions—like the Knox Suite – Enterprise Plan—empower financial institutions with data driven decision-making capabilities.

Through device analytics from Knox Asset Intelligence, IT teams can see when their tablets are nearing battery or storage limits and schedule maintenance ahead of time. This ensures uninterrupted service and sustained productivity.

In the event a device malfunctions, IT teams can remotely troubleshoot issues and get devices back on track without anyone leaving their desk. Knox Remote Support makes device repairs feel seamless as applications stay open, conversations continue, and clients leave with confidence.

However, seamless service isn't just about avoiding downtime. Manual data entry still slows institutions down and increases compliance risks. The future lies in automation at the point of service, where client interactions are faster and more secure.

Through Knox Capture², Galaxy devices—like the Galaxy Z Fold7 or Galaxy Z Flip7—can be transformed into enterprise-grade scanners. Bank tellers can then use these devices to instantly capture IDs, remittance slips, or documents with barcodes.

Details are auto-filled into digital forms without typing, while transaction slips and receipts are digitised on the spot to speed up approvals. This reduces paperwork and errors, strengthens compliance, and frees staff to focus on client relationships and faster onboarding.

Leaders in financial institutions know that mobility drives productivity, but it also blurs the line between professional and personal use. Employees expect the convenience of one device for both, leaving leaders to find ways to safeguard sensitive data and maintain compliance.

To give employees that flexibility without compromising security, financial institutions can look into devices that support the Android Enterprise Work Profile. Having a work profile creates a secure container for corporate apps and data.

This separation allows financial professionals to access banking portals, compliance tools and client systems securely, while personal apps remain private and untouched. This strategy helps to balance productivity with compliance and employee trust.

With a Work Profile, a mobile banker can start the day by logging into his Galaxy device and accessing systems and client information that are kept secure in a dedicated workspace. When the workday ends, he can switch back to his personal profile to message friends or stream content without company oversight.

Behind the scenes, policies like VPN, app restrictions and encryption apply only within the Work Profile. This gives leaders the control they need while respecting employee privacy. Regardless of device policies, a Work Profile lets IT teams tailor the right level of oversight, ensuring strict compliance while keeping staff productive and engaged.

Financial services are becoming mobile-first and data-driven. This makes secure device management, real-time collaboration, and strict compliance critical to maintaining trust and operational continuity.

Enable secure, efficient, and compliant operations with the Knox Suite – Enterprise Plan. Learn more about the Galaxy Enterprise Edition for your businesses here.