How Knox Asset Intelligence Empowers Businesses to Make Data-Driven Decisions

Maintenance strategies are vital for any business. Operationally for enterprises to manage their large fleet of devices, this helps businesses to stay productive consistently. The ideal strategy for businesses to stay afloat would be to use predictive maintenance above all else. Predictive maintenance is an advanced proactive way in which IT admins can predict when the device is down or requires servicing.

Solutions, like Knox Asset Intelligence powered by Samsung Knox, allow analysis across a wide range of features to monitor the health of the device such as battery, app usage and so much more. IT teams can approach problems proactively and reduce downtime among teams. Additionally, businesses will be able to look at long-term strategies without having to worry about productivity issues.

When businesses look into predictive maintenance as their primary strategy, they start by looking into their current data of the devices. They should first understand the overall performance of the device or fleet of devices. These include battery performance, app performance, network disruptions, firmware and software updates.

Part of Knox Asset Intelligence provides a centralised data collection platform for the business’ devices. Through an intuitive dashboard, IT teams can customise their data views with interactive widgets and filters. This allows them to focus on what is crucial to detecting the problems in their system.

They can take it a step further by analysing device usage patterns and workforce habits, and providing data-driven recommendations for device replacements. This proactive approach helps extend the lifespan of devices, maximising the company's investment and reducing unnecessary costs.

With a centralised platform, businesses can lean into real-time data and even historical data  over time to strategise future decisions. This would give them confidence in the way they work by taking out the guesswork of their operations through data-driven decisions. 

Businesses depend on the operational efficiency of their workforce, meaning any major disruptions can significantly impact productivity and lead to costly downtime. Without supporting data, companies often resort to reactive, knee-jerk responses to problems rather than proactive, strategic solutions.

One way to maximise workforce efficiency is through scheduled maintenance based on resource allocation based on real-time data. Knox Asset Intelligence allows IT teams to monitor hardware and software performance indicators. Businesses can determine the severity of the issue within the device or whether it genuinely needs servicing, a battery replacement, or a firmware update. The data provided on the platform allows the team to narrow the devices that have been flagged as potential problems, giving key decision-makers time to strategise and re-allocate the resources needed to resolve the issue.

Businesses can establish a regular maintenance schedule for fleets of devices that ensures smooth operations without disruptions. This proactive approach optimises resource allocation, making it both a cost-effective and sustainable strategy.

An example of an actionable insight that businesses can leverage is using Knox Asset Intelligence to identify potential vulnerabilities. This includes reviewing security firmware of the devices before they pose a risk to business integrity. If a device is running on outdated firmware or lacks the latest security updates, IT teams can instantly deploy remotely corrective measures using solutions like Knox E-FOTA, which allows remote firmware updates. This strengthens organisational security and ensures adherence to regulatory compliance standards.

Getting real time insights is also crucial to resolving a problem when it happens. Knox Asset Intelligence is able to pinpoint and inform employees of the problem of their device, without having to do the guesswork.

Employees could simply get notifications from their IT admins, and resolve the issue either on their own or by sending the device for additional help. With a functioning device always ready when they are, they are able to fulfil their every day.

By leveraging insights on app usage, connectivity, and battery health, companies can better configure devices to suit individual employees' usage. This ensures that tools are aligned with employee needs, boosting productivity and minimising disruptions. It’s about having the right information to inform the right intervention at the right time. That’s what the power of data can deliver for your business. 

While Knox Asset Intelligence delivers deep insights into device performance and security, its true power is amplified when integrated with Knox Suite. Knox Suite is a comprehensive set of enterprise mobility solutions from Samsung designed to help businesses secure, deploy, manage, and analyse their Samsung devices efficiently. 

Businesses gain more than just visibility into their device ecosystem but are able to make actionable insights. They get a powerful, integrated toolkit that enhances security, optimises performance, and streamlines device management across their entire fleet. 

Turning data into actionable insights is a way to power up your operations and optimise efficiency. By adopting a data-driven approach, businesses can proactively manage their mobile device fleets, reduce operational inefficiencies, and drive long-term cost savings. With Knox Asset Intelligence, organisations will be empowered to resolve issues before they disrupt business operations.

Get Knox Suite today with Enterprise Edition, so you can start leveraging Knox Asset Intelligence for smarter decisions and better outcomes. Find out how your can leverage on our solutions for your business here!