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    Windows 10 Update Information


    How long is your warranty and what does it cover?

    News & Alerts

    Find out News & Alerts on Samsung products

    Data Transfer Guide

    Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

    Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.

    Get Remote Support

    Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.

    Smart Service

    Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

    Handy Tips for Samsung Smartphone

    Learn how to use your device

  • Galaxy Battery
    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

  • SmartThings FAQ
    SmartThings FAQ

    Getting started with Samsung SmartThings (Android and iOS)

    Samsung Service: Terms & Conditions│Data Backup and Deletion

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy

    Out Of Warranty Repair Charges

    Out Of Warranty Repair Charges
    For Samsung Flagship Mobile Phones

  • Track Your Services
    Track Your Services

    Get updates on your Samsung product's repair status.

  • Image of Note10 and Note10+ device placed side by side
    Galaxy Note10

    Get quick tips about Note10

  • Keep your Samsung Account secure
    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

Tips to use Galaxy Z Flip

Galaxy Z Flip device

Useful guide for Galaxy S20

Useful guide to use Galaxy S20 series

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and well-being of our people and customers.

As such, the service centers operated by our Service Providers in your location are currently closed in accordance with the good practices being advised for prevention of spread of COVID-19 and will remain closed until further notice.

Please find below, alternative ways that you can use to contact the Customer Care Team. Please understand that due to the volume of inquiries we are receiving, we may take longer than usual to respond to you. However, we do endeavor to get back to you as quickly as possible.

We apologies for any inconvenience this may cause.

Customer Care:
Call: 0800- 726786

Live Chat with agent:

Email Support:

Contact Us


Chat with Us

Live Chat support with a Samsung product expert.


We will respond to your queries soon.

Escalation to CEO Office

Write directly to the CEO office and you will get a response back soon



0800 - 72678

* For any printer related enquiries please visit the HP website .

Face-to-face support

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Find the nearest place where you can get your issue fixed.

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