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The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines. See more details from below link.
Find additional info
Windows 10 Update Information
![Windows 10 Update Information]()
![Windows 10 Update Information]()
Data Transfer Guide
![Home_addInfo_SmartSwtich]()
![Home_addInfo_SmartSwtich]()
Smart View
![Home_addInfo_SamsungFlow]()
![Home_addInfo_SamsungFlow]()
Get Remote Support
![Cyber-Service]()
![Cyber-Service]()
Smart Service
![Home_addInfo_ServicePortal]()
![Home_addInfo_ServicePortal]()
Galaxy Battery
![Galaxy Battery]()
![Galaxy Battery]()
Samsung Service: Terms & Conditions│Data Backup and Deletion
![Samsung Service: Terms & Conditions│Data Backup and Deletion]()
![Samsung Service: Terms & Conditions│Data Backup and Deletion]()
Out Of Warranty Repair Charges
![Out Of Warranty Repair Charges]()
![Out Of Warranty Repair Charges]()
For Samsung Flagship Mobile Phones
Keep your Samsung Account secure
![Keep your Samsung Account secure]()
![Keep your Samsung Account secure]()
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to
Please find below, alternative ways that you can use to contact the Customer Care Team. Please understand that due to the volume of inquiries we are receiving, we may take longer than usual to respond to you. However, we do endeavor to get back to you as quickly as possible.
We apologies for any inconvenience this may cause.
Customer Care:
Call : 0800 7267864 [Monday - Sunday | 0900 - 1800 hrs.]
Live Chat with agent: https://samsung-livechat.sprinklr.com/website/pk/en/samsung-livechat.html [Monday - Sunday | 0900 - 0000 hrs.]
WhatsApp Support: https://www.samsung.com/pk/support/newsalert/120841/ [Timings: 24x7]