Check out the information codes on my oven

Last Update date : Oct 19. 2020

In most cases, the displayed information codes are not a malfunction and can be cleared with a reset. Check the codes and instructions below and try the suggestions. However, some information codes need additional steps to be cleared. If any codes keep appearing on the screen, contact a Samsung service center for further support. 

Frequently displayed information codes and solutions

error-code-on-the-oven-panel

Code

Meaning

Solutions

C-d0

Button problem

This displays when a button is pressed and held for

a period of time.

Clean the buttons and make sure there is no water on/around them.

Turn off the oven and try again.

S-01

Safety shutoff

Oven has continued operating at a set temperature for

an extended time period.

 

  • • Under  105°C: 16 hours
  • • From 105°C to 240°C: 8 hours
  •  From 245°C to max: 4 hours

This is not a system failure.

Turn off the oven and remove the food. Then try again normally.

dC

dE

Divider check needed

If the divider is removed during cooking in Dual cook mode. 

If the divider is inserted during cooking in Single cook mode.

The divider must not be removed during cooking in Dual cook mode.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect.

C-d1

Door lock malfunctions

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect.

C-20

C-21

C-22

Sensor malfunctions

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds

or more and then reconnect.

Note:

  • If you find an information code that is not listed on this page, please find a manual with the specific model number.
  • It may have a different design and information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 

Additional information codes

Code

Meaning

Solutions

C-F1

Only occurs during EEPROM Read/Write.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds or more and then reconnect.

C-F0

If there is no communication between the main PCB and sub PCB.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds or more and then reconnect.

C-F2

Occurs when a communication problem is maintained between the Touch IC and Main or Sub micom.

Turn off the oven and then restart.

If the problem continues, turn off the power for 30 seconds or more and then reconnect.

Pr E

This code means the oven is preheating.

Pr E will display until the temperature is reached at the setting temperature. When the temperature reaches at the desired temperature, Pr E will disappear.

While preheating, please keep the door closed.

Note:

  • If you find an information code that is not listed on this page, please find a manual with the specific model number.
  • It may have a different information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 
'----' on the display (Applicable models only)

This code appears when you select the Grill function and set the temperature between 50°C and 250°C, or if you select Normal Cooking mode and set the temperature between Grill 1 and 3, you are asked to reset the temperature with a message and a beep.

oven-information-code-with-text

Note: 

  • It may have a different design and information code depending on the model. 
  • If you are unable to clear any code from your oven, please contact the Samsung service center for further support. 

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