[Gear S] Is device faulty if it does not respond while saying "Hi Gear"?
Please check whether you launched the S voice application.
“Hi Gear” command is only supported when S Voice is launched ,
also it’s recognized only on state when screen is turned on to reduce
the battery consumption.
If S Voice is not used for a certain period, it automatically switches to standby mode.
To wake up S Voice in standby mode, tap the microphone icon or say “Hi Gear”
to the device to resume voice recognition. When S Voice is launched, the device
starts voice recognition and the microphone icon turns red.
Once you activate S Voice, you can wake up the Gear from any screen when you say “Hi Gear.”
Tips for better voice recognition:
• Speak clearly.
• Speak in quiet places.
• Do not use offensive or slang words.
• Avoid speaking in dialectal accents.
The Gear may not recognize your commands or may perform unwanted commands
depending on your surroundings or how you speak.