How to use Galaxy device in an emergency to contact emergency contacts and view important medical information

Last Update date : Jan 12. 2023

Stay safe with your Samsung Galaxy phone by creating an emergency contact and registering medical information, for quick and easy access. In the event of an emergency a galaxy device can be used to contact emergency contacts and to view important medical information to help aid in an emergency.

View of the Safety and emergency menu with the “Emergency contacts” option highlighted.

How to register an emergency contact

View of Samsung Galaxy settings icon. View of Samsung Galaxy settings icon.

Step 1. Open Settings on your Samsung Galaxy phone.

View of Samsung Galaxy settings with the “Safety and emergency” option highlighted. View of Samsung Galaxy settings with the “Safety and emergency” option highlighted.

Step 2. Tap “Safety and emergency”.

View of the Safety and emergency menu with the “Emergency contacts” option highlighted. View of the Safety and emergency menu with the “Emergency contacts” option highlighted.

Step 3. Tap "Emergency contacts”.

View of the Emergency contacts screen with the “Add member” option highlighted and switch button to “show on lock screen”. View of the Emergency contacts screen with the “Add member” option highlighted and switch button to “show on lock screen”.

Step 4. Tap “Add member” to select a contact. You can also Tap the switch button to turn on “show on Lock screen” to make your contacts more easily available in an emergency.

View of contact list and option to select emergency contact. View of contact list and option to select emergency contact.

Step 5. Tap to select one of your existing contacts and Tap “Done” to save.

View of the “Emergency contacts” screen with the “Show on Lock screen” switch button turned on. View of the “Emergency contacts” screen with the “Show on Lock screen” switch button turned on.

Step 6. Tap the switch button to turn on “Show on Lock screen”.

How to enter your medical information

View of Samsung Galaxy settings icon. View of Samsung Galaxy settings icon.

Step 1. Open Settings on your Samsung Galaxy phone.

View of Samsung Galaxy settings with the “Safety and emergency” option highlighted. View of Samsung Galaxy settings with the “Safety and emergency” option highlighted.

Step 2. Tap “Safety and emergency”.

View of the Safety and emergency menu with the “Medical info” option highlighted. View of the Safety and emergency menu with the “Medical info” option highlighted.

Step 3. Tap “Medical info”.

View of the Medical info menu with the “Name” option highlighted. View of the Medical info menu with the “Name” option highlighted.

Step 4. Enter the medical information you wish to make available and tap "Save”.

View of the “Medical info” screen with the “Show on Lock screen” switch button turned on and highlighted. View of the “Medical info” screen with the “Show on Lock screen” switch button turned on and highlighted.

Step 5. Tap the switch button to turn on “Show on Lock screen”.

How to contact an emergency contact

View of Samsung Galaxy unlock screen and emergency call icon. View of Samsung Galaxy unlock screen and emergency call icon.

Step 1. Tap screen or press the power button to wake. Then, on the unlock screen tap "Emergency call”.

View of Samsung Galaxy emergency call screen with shortcuts to emergency numbers and Dialpad icon. View of Samsung Galaxy emergency call screen with shortcuts to emergency numbers and Dialpad icon.

Step 2. Tap the green Dialpad icon.

View of Galaxy Dialpad with emergency contacts available as icons. View of Galaxy Dialpad with emergency contacts available as icons.

Step 3. This will display a list of the device's registered emergency contacts. Tap one to contact them.

How to check medical information

View of Samsung Galaxy unlock screen and emergency call icon. View of Samsung Galaxy unlock screen and emergency call icon.

Step 1. Tap screen or press the power button to wake. Then, on the unlock screen tap "Emergency call”.

View of Samsung Galaxy emergency contacts screen with option to view medical info. View of Samsung Galaxy emergency contacts screen with option to view medical info.

Step 2. Tap “View medical info”.

View of Samsung Galaxy emergency medical info registered on device. View of Samsung Galaxy emergency medical info registered on device.

Step 3. Here you can view all the medical information that has been registered to the device.

Please note: Screens may vary depending on specific models and display settings.

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