Samsung
Support Center

Whether it's a product repair or just some help and advise. There are over 176 authorised support centers across the PK that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.

PK Samsung Support Centre

Maintenance mode

Maintenace mode protects your mobile device data privacy when sending your device for service.
Your data, photos, documents and user information will be safe and not accessible by anyone.

Make sure to put your phone in maintenance mode when you submit your device for service.

Learn more

What product do you have?

  • Smartphone, Tablet or Wearable
    To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.
  • 43' TV or smaller
    If you have one our smaller TVs, the quickest way for us to help you is for you to visit one of our authorised support centers from the list below.
  • Other products
    For anything else, please contact us on 0800 -72678 and we will be able to advise you with the next steps.

Find a Support Center

Select your product

How to search  

To find your closest Support Center
please follow the steps below.
1. Select product category from the above options ( Mobile device, Home Appliance etc.)

2 .Enter your city, town or post code

3. If no results appear, please increase the search radius (15KM, 20KM etc.)
SIDE MENU 
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  • Address
  • Operating Hours
  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Centre to ensure that your product can be repaired at that location

Handling Products
    Reserve
    SIDE MENU 

    Map

    Enjoy Free Services for Your Galaxy Devices at Your Nearest Store or Service Location

    Keep your Galaxy device in top shape with our complimentary services - available at all authorized locations:

    1.Smart Switch Data Transfer
    Effortlessly transfer data from your old device to your new Samsung Galaxy with expert support.

    2. Comprehensive Device Check-Up
    Ensure your device runs smoothly with a full hardware and software health inspection.

    3. Latest Software Updates
    Boost performance and security by upgrading to the newest software versions.

    4. Expert Technical Consultation
    Receive one-on-one guidance on Galaxy AI features, battery care, screen time management, and more.

    Optimize your Galaxy experience - visit your nearest Store or Service location, and take advantage of these free services today!

    Smart Switch

    Contact Info

    Online

    There are a number of a different ways of contacting us via Live Chat, Email and more
    Learn more

    Call

    Speak to one of our dedicated team of experts
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    Face to face Support

    Whether your product is in warranty or out of warranty, we're here to help.
    Find a support centre
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